Operations Administrator - Tolls and Violations

Operations Administrator - Tolls and Violations Herc Rentals - 3.0 Bonita Springs, FL Job Details $55,000 a year 4 days ago Benefits Paid parental leave Health savings account AD&D insurance Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Military leave Paid time off Adoption assistance Paid military leave Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Administrative experience Bachelor's degree

Full Job Description Job Title:

Operations Administrator - Tolls and Violations Bonita Springs, FL, USA, 34134

Posting Start Date:

6/3/26 Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026. Job Purpose The Operations Administrator will support daily operational activities, maintain internal processes and documentation, resolve questions and concerns, and aid various operational projects. The ideal candidate is detail‑oriented, proactive, and comfortable supporting leadership in a structured, fast‑paced environment. The Ops. Admin on the Tolls Team will focus on receiving tolls/violations, submitting payments, and billing back customers. What you will do... Maintain shared Tolls email in Outlook resolving questions and concerns within designated SLAs Manage Concur expense reports for payments to various tolling authorities Prepare, organize, and maintain accurate documentation, reports, and records Keep records for all tolls received, paid, and billed back Track trends for rental vs. owned vehicle tolls and violations Update internal processes, workflows, and standard operating procedures (SOPs) as needed Maintain the addition/removal of fleet as it impacts our third-party vendor Perform data entry, data validation, and routine updates to operational databases Assist with tracking KPIs, performance metrics, and operational dashboards Identify process gaps and present insights/solutions to leadership Assist with other ad hoc operations and ancillary tasks/requests Requirements Bachelor's degree in Business Administration or a related field 1-2 years of experience in administrative support, operations coordination, or a similar role Skills Proficiency in Microsoft Office, including Word, Excel, and PowerPoint Strong organizational skills with the ability to manage multiple tasks Ability to adapt to change and support new processes Demonstrated professionalism and ability to work with urgency while maintaining accuracy Comfortable working with data, including data entry, basic reporting, and tracking KPIs Collaborative mindset with the ability to work effectively in fast paced, team-oriented environments Interest in using technology and digital tools to streamline workflows and improve operational efficiency Team player with initiative and a positive attitude Excellent interpersonal and communication skills (English - both verbal and written) Highly organized and strong attention to detail Results-oriented, analytics mind-set, process and problem-solving skills Req #: 69555

Pay Range:

$55,0000 - $60,000 Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.