An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
Lead and oversee daily Operations Team performance, productivity, service, and cost goals. Manage, coach, and develop staff level, including hiring, performance reviews, and ongoing feedback. Identify and implement process improvements to increase team efficiency and productivity. Monitor team compliance with company policies, client requirements, and state and federal regulations. Develop and track productivity reports and key performance metrics for leadership. Handle escalated client and operational issues and drive effective resolutions. Evaluate and recommend technology, software, and resources to improve operational outcomes. Partner with executive leadership on staffing, compliance, operational strategy, and continuous improvement. Required Skills Knowledge of healthcare insurances (Government and Commercial) Understanding of Revenue Cycle (Patient Access, HIM, and PFS) Preferred Skills Management experience Schedule/Shift Monday-Friday 8:30am-5:30pm ONSITE in
Clearwater, FL For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
