Benefits:

401(k) Bonus based on performance Company parties Competitive salary Paid time off Parental leave Insurance Operations Executive/Director Florida Best Quote Insurance Agency | Largo, FL | Full-Time Leadership Role Florida Best Quote Insurance Agency is looking for an experienced insurance operations leader who is comfortable identifying problems, developing solutions, and making sure those solutions actually get implemented. This is a hands-on leadership role for someone who can work with managers, improve processes, analyze performance, and help move an agency forward. What You'll Do Lead managers and team leads across agency departments Oversee daily operations and identify areas for improvement Establish accountability and performance standards Analyze KPIs, scorecards, and reporting to identify issues Improve workflows, SOPs, training, and quality assurance Develop managers and strengthen departmental leadership Partner with HR on hiring, onboarding, and performance management Collaborate with our Systems Director on automation and technology Lead operational projects and process improvements Solve problems at the operational level before they reach executive leadership What We're Looking For 5+ years of P&C insurance experience 3+ years of proven leadership experience, preferably managing managers or multiple departments Significant experience in an independent insurance agency or brokerage Experience managing managers or multiple departments is preferred Strong knowledge of insurance agency operations Experience using KPIs, scorecards, and data to manage performance Strong problem-solving and decision-making skills Proven ability to improve processes and develop people Ability to hold people accountable and lead change Compensation $80,000-$100,000 plus performance-based annual bonus. If you're an insurance operations problem solver who knows how to turn ideas into action, we'd love to hear from you.