A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
09/03/2026 About the Role Mayroad is seeking a strategic and experienced Operations Director to lead property operations for a multifamily housing portfolio at the installation level. This leadership role is responsible for driving operational excellence, financial performance, and team development across maintenance, leasing, and resident services. You'll partner closely with internal leadership and military stakeholders to ensure high-quality operations, strong financial results, and an exceptional resident experience. Key Responsibilities Oversee all aspects of property operations, including maintenance, leasing, and resident management Lead and develop high-performing onsite teams, including Maintenance and Leasing leadership Drive financial performance, including budgeting, forecasting, and operating statement review Build and maintain strong relationships with residents, vendors, military partners, and stakeholders Lead capital planning (CR&R) and support long-term asset health Manage vendor partnerships, including RFPs and performance accountability Support business growth initiatives, due diligence, and operational strategy Ensure compliance with company policies, contracts, and military requirements Qualifications Bachelor's degree in Real Estate, Business, or related field (may be offset by experience) 5+ years of experience managing multi-site property management portfolios 3+ years of leadership experience overseeing high-performing teams Ability to pass a 12-panel pre-employment drug test Ability to pass a state and federal background check to obtain access to the Air Force installation Valid, unrestricted REAL-ID compliant driver's license required to drive on the Air Force Installation Must have personal vehicle for on-the-job transportation What We're Looking For Proven leader who can drive results and develop teams Strong communicator with the ability to build cross-functional partnerships Strategic thinker with a data-driven, solutions-focused mindset Experience in complex, multi-site operations (military housing preferred) Additional Information This role is designated as Key & Essential and may require availability during emergencies Travel up to 25% required Why Join Mayroad? Opportunity to lead large-scale operations with real impact Collaborative leadership environment Mission-driven work supporting military communities Equal Opportunity Employer Mayroad provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws. Mayroad is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability in the application and hiring process. If you need an accommodation to apply for a position, please contact and/or . Monday - Friday 40 Compensation details: Yearly Salary PI5-
