Scheduling & Operations Coordinator

About HOODZ Central Florida We are a commercial kitchen exhaust cleaning company that has been serving the Central Florida area for 16 years. Our customers include some of the largest hospitals, theme parks, and restaurant chains in Florida. We're growing fast, and we run a professional operation in an industry that often isn't one — clean trucks, uniformed crews, photo-verified work, and real customer communication. We're looking for a Scheduling & Operations Coordinator to be the operational nerve center of our office. If you're highly organized, calm under pressure, love systems and clean schedules, and want a steady role at a growing company that values reliability, this is for you. What You'll Do Schedule 120-150 service jobs per week across four Central Florida territories Coordinate with night crews, day crews, customers, and account managers Manage customer change requests, confirmations, and first-response on issues Maintain accurate work orders and dispatch documentation in ServiceBridge Steward sensitive customer information — keys, access codes, security protocols, and special requests for high-trust accounts (hospitals, theme parks, restaurant chains) Track key check-out and check-in with crews Communicate proactively with customers when schedules change Be available remotely for occasional after-hours night-crew schedule changes What You Bring 2+ years in scheduling, dispatch, customer service, or operations coordination Excellent organizational and time-management skills Strong written and verbal communication — phone and email at scale Proficiency with scheduling software, Excel/Sheets, and email tools Reliable attendance — this seat matters and people count on you Discretion handling confidential customer information (keys, codes, security protocols) Ability to pass a background check Team-player attitude with no ego Bonus Points For ServiceBridge or GPSInsight experience QuickBooks Online familiarity Field service, hospitality, hospital, or property management background Bilingual Spanish/English What We Offer $55,000

• 62,000 annually based on experience Health benefits and PTO Stable 16-year company with growth path into operations leadership A team that values reliability, professionalism, and doing the right thing.

Great work environment

Schedule:

Monday-Friday, 8:30 AM-5:00 PM, in-office in Orlando.

To Apply:

Submit your resume and a brief cover note (3-4 sentences) telling us why you'd be great in this role.

Pay:

$55,000.00

• $62,000.

00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off Retirement plan

Work Location:

In person Scheduling & Operations Coordinator 3.2 3.2 out of 5 stars 1100 Americana Boulevard, Sanford, FL 32773 $55,000

• $62,000 a year
• Full-time HOODZ of Orlando 134 reviews $55,000
• $62,000 a year
• Full-time About HOODZ Central Florida We are a commercial kitchen exhaust cleaning company that has been serving the Central Florida area for 16 years.

Our customers include some of the largest hospitals, theme parks, and restaurant chains in Florida. We're growing fast, and we run a professional operation in an industry that often isn't one — clean trucks, uniformed crews, photo-verified work, and real customer communication. We're looking for a Scheduling & Operations Coordinator to be the operational nerve center of our office. If you're highly organized, calm under pressure, love systems and clean schedules, and want a steady role at a growing company that values reliability, this is for you. What You'll Do Schedule 120-150 service jobs per week across four Central Florida territories Coordinate with night crews, day crews, customers, and account managers Manage customer change requests, confirmations, and first-response on issues Maintain accurate work orders and dispatch documentation in ServiceBridge Steward sensitive customer information — keys, access codes, security protocols, and special requests for high-trust accounts (hospitals, theme parks, restaurant chains) Track key check-out and check-in with crews Communicate proactively with customers when schedules change Be available remotely for occasional after-hours night-crew schedule changes What You Bring 2+ years in scheduling, dispatch, customer service, or operations coordination Excellent organizational and time-management skills Strong written and verbal communication — phone and email at scale Proficiency with scheduling software, Excel/Sheets, and email tools Reliable attendance — this seat matters and people count on you Discretion handling confidential customer information (keys, codes, security protocols) Ability to pass a background check Team-player attitude with no ego Bonus Points For ServiceBridge or GPSInsight experience QuickBooks Online familiarity Field service, hospitality, hospital, or property management background Bilingual Spanish/English What We Offer $55,000

• 62,000 annually based on experience Health benefits and PTO Stable 16-year company with growth path into operations leadership A team that values reliability, professionalism, and doing the right thing.

Great work environment

Schedule:

Monday-Friday, 8:30 AM-5:00 PM, in-office in Orlando.

To Apply:

Submit your resume and a brief cover note (3-4 sentences) telling us why you'd be great in this role.

Pay:

$55,000.00

• $62,000.

00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off Retirement plan

Work Location:

In person