Manager, Technology Transportation & Carrier Strategy Computacenter - 3.3 Alpharetta, GA Job Details 9 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Tuition reimbursement Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Managerial strategic planning English Incident Escalation Contracts Project contract management Escalation handling Terms and conditions negotiation Full Job Description Alpharetta 218339-en_US About the role The role is that of Group Transport Relationship Manager within Technology Sourcing. It reports directly to the Logistics and Technical Services (LTS) and forms part of the LTS senior management team. The purpose of the role is to manage our 3rd party logistics partners across our North American Technology Sourcing business. This includes contract negotiations and management; managing or overseeing related projects and programs; contributing to business strategy; and acting as a point of escalation. The successful candidate will be responsible for the relationship with our carriers and for maintaining and improving delivery services to our customers. Key internal stakeholders include LTS Leadership Managers, Sales Leaders and Partner Management, Legal, GIS and Finance. What you'll be doing Provide leadership and strategic management of our 3rd party logistics partners Take ownership of contract renewals, negotiations and queries for the Group Provide effective leadership to drive change, innovation and efficiency Take accountability for the delivery of business focused projects/deliverables, including implementation of new carriers and services Act as a point of escalation Contribute to business strategy, prioritize projects and objectives accordingly, and establish divisional objectives Provide guidance on major or complex issues/campaigns Establish productive relationships and networks at Executive level to build and maintain customer relationships Establish close coordination and cooperation with key stakeholders and relevant business areas to ensure the smooth running of the overall process Cost & quality management including regular reviews What you have Legally eligible to work in the United States Experience of working with the logistics sector, at senior level, with a track record of managing business critical partnerships [3+ years] Experience in managing contracts, including tenders and negotiations Business acumen and extensive industry knowledge Strategic thinking and problem-solving skills Ability to work across different countries and cultures Good communication skills Experience in escalation management Team-oriented thinking and working High self-motivation, sustainability, and implementation strength Must be fluent in English. French or German language skills will be beneficial Why you should choose us Showing appreciation & having fun Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary! Open communication Despite our size, we're an open organization that doesn't hide behind hierarchy. We communicate regularly, openly, and directly. For us, it's about being straightforward, delivering, and doing the right thing. Essentially, we're people dealing with people! Inclusive workplace People work best when they bring their whole selves to work; that's why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry. Health & wellbeing Our people are our greatest asset, and we're passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a 'Be well' app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more. Tuition reimbursement Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more. Pension & financial security Thinking ahead, planning for life's uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we'll match 25% up to 6% of your base earnings. Irrespective of where you're based, you'll also have access to our financial advisors who can help you with your retirement planning needs. Parental leave If you're expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us. Flexible benefits We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term. disability insurance. Our easy to navigate employee benefits platform, you'll have the opportunity to enroll in supplemental life insurance. We're a place where you can belong At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you'll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive. You'll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need. As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you'll be guaranteed an interview, and we're happy to support any reasonable adjustments. Please let us know when you apply. Winning Together At Computacenter, we have been writing success stories for more than 40 years. Today, we're driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures. As a proud, independent partner to some of the world's leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What's the secret of our success? Quite simply, it's our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential. We are an award-winning employer!