Field Support Supervisor - Professional Housekeeping Services Are you a natural leader with a passion for excellence and a knack for organizing? We are a leading national housekeeping franchise seeking a Field Support Supervisor to lead our local team. The majority of time is an office environment. In this role, you will be the backbone of our operations, ensuring that our high standards of cleanliness and customer service are delivered to every home we serve. If you are a self-motivated professional who thrives on mentoring others and building strong, lasting relationships with clients, we invite you to grow your career with us.

Key Responsibilities Operations Oversight:

Manage the day-to-day office and field operations, ensuring every cleaning team is prepared, equipped, and operating according to our established national brand standards.

Team Mentorship:

Lead, train, and support your cleaning staff. You will ensure team members are fully trained in our proprietary techniques, have the right equipment to succeed, and receive the clear, daily communication they need to perform their best.

Client Advocacy:

Act as the face of our business. You will communicate with new and existing clients to manage scheduling, ensure satisfaction, and swiftly resolve any issues to maintain our reputation for premium service.

Business Growth:

As a key leader, you will use your initiative to drive the growth of our local office. You will identify ways to improve efficiency and help us expand our client base as part of our successful national franchise network.

Qualifications & Skills Proven Leadership:

Experience managing teams, ideally in housekeeping, hospitality, or service-related fields.

Exceptional Organization:

Ability to manage complex scheduling and inventory needs in a fast-paced environment.

Communication Specialist:

Skilled at de-escalating concerns and building trust with clients over the phone and in person.

Problem-Solver:

A "hands-on" leader who isn't afraid to step in to provide support, troubleshoot equipment issues, or ensure a job is done right.

Independent Drive:

You are a self-starter who takes pride in owning the success of your local territory. Why Join Us?

National Stability, Local Impact:

Enjoy the security and proven systems of a top-tier national franchise with the autonomy to lead your local team.

Meaningful Work:

We aren't just cleaning homes; we are providing peace of mind and valuable time back to our clients.

Career Growth:

As our office expands, so do opportunities for leadership development and professional advancement.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) Paid time off

Work Location:

In person