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Operations Coordinator/Driver Manager (Must have CDL with Passenger Endorsement
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Patten Tours and Charters
McDonough, GA (In Person)
$36,000 Salary, Full-Time
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Job Description
Job Title Operations Coordinator / Driver Manager Job Summary The Operations Coordinator / Driver Manager assists with daily transportation operations and manages company drivers to ensure safe, efficient, and on-time service delivery. This role serves as a key point of contact between drivers, dispatch, and operations leadership, supporting compliance, productivity, and high service standards across the organization. Key Responsibilities of Driver Management Recruit, assist with onboarding, train, and supervise company drivers Serve as the primary point of contact for drivers regarding schedules, charter orders, policies, and on-road issues Monitor driver performance, attendance, punctuality, and compliance with company standards Address driver concerns, conflicts, and disciplinary matters professionally and promptly Assist with basic equipment needs, including refueling buses and transporting vehicles to and from maintenance facilities as needed Fill in to cover driver shortages when required Operations & Dispatch Coordination Track and manage all scheduled daily charter assignments Ensure adequate driver coverage to meet operational demands Communicate real-time updates related to delays, incidents, or schedule changes Coordinate closely with dispatch and operations teams to maintain smooth daily operations Compliance & Safety Ensure drivers comply with DOT, company, and safety regulations Monitor hours of service (HOS), logs, and required documentation Conduct or assist with safety meetings and performance reviews Schedule required equipment training or retraining for drivers Investigate incidents, accidents, or violations and assist with reporting and follow-up Administrative & Reporting Duties Maintain accurate driver records, schedules, and operational data Prepare reports related to driver performance, utilization, and operational efficiency Support continuous improvement initiatives within transportation operations Qualifications High school diploma or equivalent required (associate's or bachelor's degree preferred) 5+ years of experience in transportation, logistics, fleet management, or operations Strong knowledge of driver management, scheduling, and dispatch processes Familiarity with DOT regulations and safety standards preferred Proficiency with dispatch software (such as Motive), GPS systems, and Microsoft Office Valid CDL with passenger and school bus endorsements requiredSkills & Competencies Strong communication and leadership skills Ability to independently solve problems without escalating to upper management Excellent organizational and time-management abilities Strong problem-solving and decision-making skills Ability to work effectively in a fast-paced, deadline-driven environment High attention to detail with a strong commitment to safety and compliance Work Environment Combination of office-based work and regular interaction with drivers and operations staff in the field Availability outside normal business hours may be required, including evenings, weekends, late nights, and early mornings Occasional out-of-state travel to support company operations Why Join Us Competitive compensation in a family-oriented work environment Opportunity to play a key role in the success of daily operations Collaborative and fast-growing organization Career growth opportunities within operations and logistics management