Operations Manager Engelman's Bakery - 3.4 Norcross, GA Job Details Full-time From $80,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Food production Manufacturing management Teamwork Employee relationship building Shift management Documentation tools Production planning Leading team collaboration initiatives Productivity software Managing food or beverage production teams Production scheduling Manufacturing company experience Team motivation (leadership skill) Senior leadership Full Job Description Engelman's Bakery is seeking a strong, autonomous Night Shift Manager to lead overnight production operations at our Norcross, Georgia bakery. This role serves as the senior operations leader on night shift and partners closely with the FSQA Supervisor to ensure safe, high-quality, and efficient production. With only two managers in the building overnight, this position requires sound judgment, calm decision-making, and consistent follow-through. The Night Shift Manager is accountable for execution: delivering the production plan, maintaining standards, and ensuring a disciplined, well-documented handoff to day shift. This role requires someone who is comfortable working nights long-term and who takes pride in leading a high-performing team. The ideal candidate brings manufacturing leadership experience (baking preferred), strong floor presence, bilingual communication skills (Spanish/English), and the ability to lead with both urgency and respect. What Success Looks Like in

This Role:

• Night shift consistently meets production and quality expectations
• Issues are identified, addressed, and documented on the shift — not deferred unnecessarily
• Frontline leaders operate with clarity and accountability
• Food safety and quality standards are upheld without exception
• Handoffs to day shift are organized, accurate, and professional
• Team morale remains steady under pressure, with clear direction and leadership

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Serve as senior operations leader on shift, providing full shift ownership and decision-making authority.
• Deliver the production plan safely and efficiently while maintaining food safety and quality standards.
• Lead frontline leads and production teams with visible floor presence and consistent engagement.
• Partner with FSQA Supervisor to ensure compliance with GMPs, sanitation standards, and customer requirements.
• Make real-time decisions regarding staffing adjustments, downtime response, material flow, sequencing, and priority changes.
• Escalate issues appropriately when necessary, while demonstrating strong independent judgment in routine and complex situations.
• Conduct structured shift huddles and reinforce clear performance expectations.
• Maintain disciplined reporting of production output, labor, downtime, and waste.
• Coach frontline leaders on performance standards, accountability, and training coverage.
• Coordinate with maintenance, warehouse, route pulling, and other support functions on shift to protect service levels and product quality.
• Deliver thorough shift handoffs outlining performance, challenges, resolutions, and open items.
• Reinforce Engelman's core values of Quality, Dependability, and Teamwork through daily leadership behaviors.
• Perform other duties as required within the scope of this role.

KPIs

THIS ROLE OWNS

(Shift / Weekly)

• Safety performance of shift
• Labor efficiency on shifts (overtime, productivity, etc.)
• Waste / scrap % on shift
• Equipment efficiency on shifts (downtime reporting)

BASIC AND PREFERRED QUALIFICATIONS

(EDUCATION and/or

EXPERIENCE

) Required Minimum of 5 years of manufacturing or food production experience. At least 2 years of direct shift leadership experience with people management responsibility. Demonstrated ability to operate independently and make sound decisions under pressure. Strong floor leadership presence and effective communication skills. Willingness to work nights long-term; this role is not structured as a short-term pathway to day shift. Proficient with Microsoft Office applications. Preferred Baking or high-speed food production experience. Bilingual Spanish and English (strongly preferred for effective leadership of the team). Experience leading in a food safety-regulated environment (GMPs, SQF/BRCGS familiarity). Experience with production reporting systems and downtime tracking tools. Structured problem-solving or continuous improvement experience.

ADDITIONAL QUALIFICATIONS

(JOB

SKILLS, ABILITIES, KNOWLEDGE

)

• Calm, steady leadership style with strong follow-through.
• High emotional intelligence paired with clear performance expectations.
• Ability to build trust while reinforcing standards.
• Strong organizational and documentation discipline.
• Comfortable being highly visible and engaged on the production floor for the majority of the shift.
• Ability to work extended shifts (10-12 hours) and weekends/holidays as production schedules require.

PHYSICAL REQUIREMENTS

The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb, balance, taste, or smell. Must occasionally lift and/or move up to 10 - 25 pounds, and occasionally more than 50 pounds with assistance from co-worker and/or mechanic devices. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May require use of equipment in machine shop, small portable equipment, and manual tools. Duties may require occasional operation of a motor vehicle or travel to another state on behalf of the company.

WORK ENVIRONMENT

While performing the duties of this job, employee is regularly exposed to moving mechanical parts. Occasional exposure to wet and/or hot, humid conditions. The employee may be handling items that may be very hot. Noise level is usually moderate.

Pay:

From $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person