NYSE:

BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in castle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (

ATSE:

INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

CAGE MANAGER - SALARIED

The Role:

Manages and oversees all Cage and Count activities and employees while ensuring regulatory compliance and positive gaming experiences for guests. Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license. Must be at least 18 years of age.

Responsibilities:

Providing superior guest service positively affects interactions with guests and employees and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.\nDeal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.\nDelegate authority and assign responsibilities and work schedules to department staff.\nProvide hands-on leadership to Cage and Count departments.\nEnsure compliance with all federal and state regulations pertaining to casino banking.\nMaintain strong controls to safeguard cash.\nMonitor cash needs to minimize amount of cash-on-hand.\nDevelop and manage the departmental budget, including capital expenditure.\nMonitor staffing levels to ensure superior guest service and budgetary compliance. Ensure all Cage and Count department employees are providing optimum service to all guests.\nInterview, hire, develop, and evaluate department staff.\nApprove and administer disciplinary action as necessary.\nReview all departmental activity with Controller and Director of Finance.\nUtilize training and existing policies and procedures to make sound business decisions.\nContinuously strive to build and maintain rapport with guests by promptly and professionally handling disputes and making every effort to achieve guest satisfaction.\nTrack and complete all government reporting.\nMaintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee and guest information.\nKeep work area in a clean and orderly manner.\nHave knowledge of customer alcohol limitations and company policy and procedure regarding limitations.\nHave complete knowledge of all casino events and promotional activities and assist as needed.\nBuild guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.\nHandle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.\nAdhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.\nMust be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Proficiency in supervisory skills for managing the cage and count departments.\nCarry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.\nResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.\nMust be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.\nRequires the ability to manage multiple priorities in a fast-paced environment.\nMust be able to maintain a flexible work schedule.\nMust have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.\nAll team members must be knowledgeable to all Company policies and procedures, including fire and safety regulations. At least five years of experience in casino cage operations or the banking field is preferred; a 4-year degree in a business-related field or equivalent work experience is highly preferred.\nGaming experience is highly preferred.\nMust possess excellent guest service skills to effectively deal with guests. What's in it for you: Competitive Salary with annual performance reviews\nComprehensive health coverage plan that includes medical, dental, and vision.\n401(k) / Company match\nAccess Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you! Qualifications\nEducation\nHigh School (required)\nExperience\n5 years: Years of experience in casino Cage operations or the banking field. 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