\nUS, Iowa\n
\n

PERMANENT

\nUpdated 08/2026\nJob Description\nJob Summary\n

ABOUT AMAZON

\nOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.\nOur Operation's workflow has three major components: First mile

where the product is housed and ready for order; Middle mile
where the order is hauled to your area; and Last mile
when the product is delivered to the customer's door.

Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.\nGlobal Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!\nKey job responsibilities\nKey job responsibilities

Support, mentor, and motivate your team
Lead large-scope projects with site and regional impact
Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
Work a flexible schedule (weekends and/or overnight shifts)\nRequirements\n10501313\nJob and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.

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