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UB
U.S. Bank National Association
Operations Manager 2
Career Insights for Operations Manager (General)
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Scorecard
Based on Iowa data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$109,344 / year median in Iowa
+6% projected growth
Job Description
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s). Ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units. Basic Qualifications Bachelor's degree, or equivalent work experience Typically three or more years of relevant experience Preferred Skills/Experience Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s) Understanding of applicable Federal and State laws and regulations Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable Good organizational, managerial and project management skills Well-developed customer relations skills Excellent interpersonal and verbal and written communication skills Excellent supervisory and management skills Ability to manage multiple tasks If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.