Senior Director Business Operations & Annual Planning

Senior Director Business Operations & Annual Planning at Lumen in Boise, Idaho, United States Job Description Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Senior Director of Business Operations and Annual Planning will focus on transformational initiatives across the Chief Revenue Officer (CRO) organization. This leadership role will partner with stakeholders to drive successful Business Architecture strategies for the commercial organization that enhance organizational effectiveness and support our strategic objectives. This role will also be a critical driver to lead and partner on annual planning initiatives and work across Lumen to manage our Commercial Kick Off event. The Main Responsibilities +

Annual Planning PMO:

Lead your annual planning team to help define inputs and outputs against the yearly planning process, drive completion of planning milestones and establish key events within the year to land annual planning & define related outputs (Commercial kick off, strategy memos etc). +

Annual Planning Process:

Partner with Commercial Strategy, Sales Ops, Compensation, Finance, and HR to align planning with compensation, account planning, quota, and organizational design timelines. Be the driver for the planning process by bringing together the stakeholders needed to meet the relevant timelines. +

Modeling & Decision Making:

Own the modeling behind planning in partnership with Analytics & Commercial Strategy to design proposals and drive the strategic decision-making process from ideation through to final sign off with executive stakeholders. + Partner with Commercial Strategy, Enablement and Marketing to lead the Commercial Kick-Off event (from idea to execution), as the core Commercial event to land planning outputs and launch the year. +

Stakeholder Engagement:

Build strong relationships with stakeholders at all levels to understand their needs and ensure buy-in for initiatives related to business architecture and annual planning. +

Communication Planning:

Design and execute communication plans to keep all stakeholders informed and engaged througho

Job Posting:

JC291841803

Posted On:

May 15, 2026

Updated On:

May 15, 2026