Operations Director

Job Summary Build Idaho with a team that takes ownership, supports one another, adapts to get the job done, delivers for the customer, and does what's right. We are seeking a Director of Traffic Control Operations to lead and strengthen one of the largest traffic control operations in Southern Idaho. This is a high responsibility leadership role focused on protecting people, supporting customers, keeping projects moving, and building a department that operates with professionalism, accountability, and care for the team. The right candidate brings strong operational leadership, builds effective systems, and values the people performing the work. This person will align supervisors, project managers, and field personnel into a disciplined, efficient operation that contractors rely on and employees take pride in. Responsibilities Provide overall operational leadership for traffic control activities across Southern Idaho Lead and align supervisors, project managers, and field personnel Develop, implement, and enforce systems for scheduling, dispatch, and daily operations Establish and enforce a standard of field excellence, ensuring work zones are set up safely and correctly, actively maintained, and that any deficiencies or contractor concerns are identified and resolved quickly Establish clear expectations and accountability for project managers related to job performance, documentation, and billing Design and implement standardized processes for field documentation, including daily reports, quantities, and job records Own the operational portion of the billing process, ensuring quantities are accurate, documented, and submitted without delay Hold project managers accountable for timely and accurate billing and resolution of discrepancies Work with accounting to ensure invoices are supported, submitted quickly, and tracked through payment Identify and correct breakdowns in the billing cycle that create delays in invoicing or collections Ensure all projects are reviewed and reconciled promptly upon completion Develop systems that provide visibility into job costing, production, and performance metrics Implement regular operational reviews to improve efficiency and reinforce accountability Maintain strong relationships with contractors, municipalities, and project stakeholders Promote a culture of safety, professionalism, accountability, and respect for the team Qualifications 5-10 years in traffic control, construction, or related field operations Proven experience leading field teams and managing operational performance Strong organizational and leadership skills Practical understanding of work zone safety and traffic control operations Experience improving systems, workflows, or documentation processes in an operational environment Strong communication skills and ability to build productive relationships Comfortable using Microsoft Office (Excel, Outlook, Word) Valid driver's license and ability to travel Requirements 5+ years of Operations Management experience Servant Leadership About Us Our goal is to provide the highest level of service and offer the broadest selection of products with the most competitive prices. We strive to build long lasting relationships, through consistently meeting the needs of our customers and building a reputation that stands the test of time. We are there to provide ideas and products that enable our clients to accomplish their business objectives by creating a successful partnership with them throughout the construction process. We are building something meaningful here. Not just projects, but a team of people who take pride in their work and take care of one another. If you are motivated to help build Idaho alongside a group that values accountability, respect, and doing what's right, we would welcome the opportunity to speak with you.

Compensation and Benefits Base salary:

$120,000 - $140,000 depending on experience Performance bonus tied to operations and billing performance Company vehicle and fuel card Company phone Health, dental, and vision insurance Employee Assistance Program (EAP) 401k retirement plan Paid time off and holidays What Success Looks Like Effective onboarding and training that prepares personnel for real work zone conditions Reliable scheduling, dispatch, and after-hours response Clear accountability across supervisors, project managers, and field teams Accurate, timely billing supported by strong field documentation Project quantities tracked, billed promptly, and followed through to payment Projects reconciled quickly upon completion Improved job costing visibility and operational performance Strong relationships with contractors, municipalities, and partners

Pay:

$120,000.00 - $140,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What industry was this in? (candidates who do not answer this question will be disqualified) Do you have a valid driver's license and the ability to travel?

Experience:

Operations management: 5 years (Preferred) Ability to

Relocate:

Meridian, ID 83680: Relocate before starting work (Preferred)

Work Location:

In person