Senior Manager, Site Support

Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone's® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi's®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®. At Lactalis, we live by our core values— Ambition, Engagement, and Simplicity . We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your

EXPERTISE

can help us shape the future of dairy. From your PASSION to ours Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Senior Manager, Site Support based in Nampa, Idaho. As a Senior Manager, Site Support, the role will carry out responsibilities such as overseeing the daily maintenance operations across our Lactalis American Group plants in Nampa, Idaho. This role involves managing a skilled team, ensuring efficient maintenance of utilities systems (steam, refrigeration, air, and water), and leading key functions such as parts ordering, metal fabrication, and general machinery upkeep. A major focus of this position is the development and delivery of in-house training programs to build team expertise, reduce downtime, and enhance the overall mechanical reliability of plant operations. By coordinating across multiple plants, the Senior Manager, Site Support ensures that all systems function optimally, meeting regulatory compliance and safety standards, while also driving process improvements that reduce costs and improve operational performance. This role plays a vital part in maintaining the efficiency, safety, and quality of the plant environment, directly impacting production capacity and reliability. From your

EXPERTISE

to ours Key responsibilities for this position include:

Team Leadership & Training:

Lead and manage a team of skilled maintenance technicians and managers. Prioritize team training to build core competencies in mechanical, electrical, programming, and refrigeration systems. Partner with the training team to develop in-house training programs to ensure accurate and timely evaluations and repairs of systems. Foster a proactive and skilled maintenance team that meets the needs of plant operations.

Maintenance Operations:

Oversee the maintenance and operation of utilities systems (steam, compressed air, refrigeration, and water). Manage parts ordering to ensure timely availability and cost-effective solutions. Coordinate with various teams to ensure all systems are working optimally and meet safety and compliance standards.

Facilities & Equipment Oversight:

Manage the operation and maintenance of the steam system, ammonia refrigeration systems, air compressors, dryers, and wastewater systems. Perform hands-on maintenance and repair work, including troubleshooting, root cause analysis, and repairing mechanical, electrical, and utility systems to ensure plant equipment operates efficiently and reliably. Cutting, bending, welding and assembling stainless steel at times is critical to the operation. Being Involved in the identification of the need, and fabrication of highly customized parts that can be integrated into current equipment to gain efficiency and productivity is an important role. Implement safety rules and ensure compliance with environmental regulations, including OSHA, EPA, FDA, and other external regulatory standards.

Process Improvement & Cost Management:

Lead and execute continuous improvement initiatives to streamline operations and enhance performance. Develop and implement strategies to reduce downtime, improve reliability, and lower maintenance costs. Ensure maintenance project costs are within budget and regularly update senior management on financial status.

Safety & Quality Assurance:

Champion safety, environmental, and quality initiatives, ensuring all team members follow established protocols. Be involved in hazard analysis and risk prevention to ensure a safe working environment for all staff.

Cross-Plant Coordination:

Work across the Nampa plants, ensuring consistent maintenance practices and optimal system performance at each facility. Collaborate with the plant directors and project managers to schedule and prioritize maintenance tasks across all sites. Requirements From your STORY to ours Qualified applicants will contribute the following: Education A bachelor's degree is recommended. A major in industrial or mechanical engineering or a related field is preferred. Experience 8+ years in a progressively responsible maintenance role, with at least 4 years in a management position, is required. Experience in managing maintenance in a food manufacturing facility or similar environment. Certifications and specific knowledge The following certifications are favored for this role: CMRP, CFSP, CMT, RETA, or GCAP. Strong leadership skills to build and manage a team. Expertise in steam systems, refrigeration, air systems, and water systems. Ability to interpret technical instructions and troubleshoot mechanical, electrical, and refrigeration issues. Proficiency with CMMS software (e.g., Maximo) and MS Office tools. Strong communication skills and the ability to work well with others in a collaborative environment. Self-motivated with the ability to thrive in a fast-paced environment. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.