Coordinator, Baggage Operations

American Airlines

•

Chicago, Illinois

•

PERMANENT

Updated 09/06/2026

Job Description

Job Summary

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

​​This job is a member of the Hubs & Gateways Team within the Customer Experience Division.

Responsible for planning, developing, coordinating and controlling all aspects of transferring baggage and the baggage handling system.

What youll do

​Responsible for achieving and assuring safe, efficient and economical utilization of resources

Recommends policy and procedure changes as necessary to ensure safe and efficient operations

Develops and maintains reports

Obtains information pertinent to the operation and ensures necessary information is disseminated to appropriate departments and personnel to ensure connection of baggage and BHS programming

Procures the necessary material, manpower and equipment to complete projects

All youll need for success

Minimum Qualifications- Education & Prior Job Experience

​High school diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

N/A

Skills, Licenses & Certifications

Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

Knowledge of Company policies and procedures

May require knowledge of collective bargaining agreements and familiarity of operations

Good computer skills and familiarity with computer applications

May require knowledge of DECS and Res commands

Excellent telephone manner

Ability to work with others as part of a team and to obtain information from others or gain their participation in problem resolution

What youll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks:

Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits:

On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs:

We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.

401(k)

Program:

Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits:

Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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