Director of Operations - Multifamily

Director of Operations - Multifamily at Specialty Consultants Inc. Director of Operations - Multifamily at Specialty Consultants Inc. in Franklin Park, Illinois Posted in 3 days ago.

Type:

full-time

Job Description:

SCI, the Leader in Real Estate Executive Search®, is conducting a search for a Director of Operations to oversee a 1,500+ unit Illinois portfolio on behalf of a mission-driven affordable housing operator. Reporting to the COO, the Director of Operations is the strategic and operational leader for the entire Illinois portfolio - spanning LIHTC, HUD, Section 8, and Permanent Supportive Housing. The role requires a seasoned operator not just executing the playbook, but helping write it by driving asset-level turnaround decisions, and serving as the critical link between property management performance and resident-centered mission delivery.

Core responsibilities include:

Portfolio-wide performance management: occupancy, collections, delinquency, expense control Leading and mentoring a team of Regional Managers and compliance staff Full regulatory accountability - LIHTC, HUD, IHDA, Chicago standards, investor audits Technology and reporting systems improvements across the portfolio Ideal background: 12+ years in property management or affordable housing operations 5+ years managing multi-site portfolios and supervising other managers Deep affordable housing finance and tax credit compliance experience Strong Yardi proficiency and the presence to represent an organization externally CPM designation and Illinois Managing Broker License preferred