CSS Digital Print Operations Manager

at Alight Solutions LLC in Libertyville, Illinois, United States Job Description Our Story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities - all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here. If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight - We invite you to join our team! Learn more at careers.alight.com. About the Role This role leads day-to-day production execution at our Libertyville, IL print and fulfillment site. This is a hands-on people leader role with an added technical focus. This role serves as the site's Print Subject Matter Expert for digital print and finishing. You'll help the team deliver on-time, high-quality output by setting clear standards, removing operational blockers, and leading structured troubleshooting across printing and finishing systems. Responsibilities Leading a team and the daily operating rhythm for digital print and finishing, with accountability for service, quality, and continuous improvement. Overseeing daily digital print and finishing operations (print production and bindery/finishing) to consistently meet SLAs with exceptional quality and accuracy. Setting clear goals, track results, and continuously improve throughput, cost, and service performance. Planning labor, balance workloads, and remove blockers so teams can execute safely and efficiently across shifts. Troubleshooting production, equipment, and workflow issues; leading root-cause analysis and implement lasting fixes. Owning standardized work for digital print and finishing (SOPs, setup sheets, job aids, checklists). Additionally, ensuring that all standards are trained, followed, and kept current. Leading escalation for complex print/finishing defects and recurring downtime; coordinate with maintenance and OEM/vendor technicians and validate corrective actions. Partnering with other departments to ensure jobs are manufacturable, routed correctly, and built to measurable acceptance criteria (materials, finishing requirements, and workflow steps). Providing comprehensive training and coaching for operators and team leads, ensuring the development and consistent implementation of standardized procedures and practices . Maintaining awareness of digital print and finishing best practices and emerging capabilities; recommend practical improvements aligned to site needs. Requirements Able to work on-site in Libertyville, IL in a production environment where priorities can shift. 7+ years of leadership experience in print, production, fulfillment, warehouse, or manufacturing operations (or equivalent). 5+ years of hands-on experience in digital print production and finishing/bindery operations. Demonstrate ability to improve quality, reduce waste/rework, and increase throughput. Understand digital print and finishing operations and industry practices, with the ability to translate that knowledge into safe, repeatable production standards. Coach and communication skills with the ability to build capability across shifts. Comfort with operational data and reporting (Excel/Microsoft Office); able to investigate variances and drive action. Possess experience with Canon continuous-feed/roll-fed... For full info follow application link. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an To view full details and how to apply, please login or create a Job Seeker account