A Field Operations Manager is responsible for field operations of a company or organization, usually installing, repairing or maintaining equipment or services in the field, often outdoors. May supervise field technicians and operatives. Assists in developing regional business plans and strategies. Helps manage budget and expenditures. Ensures quality and technical expertise required for field work are met.
Full-Time Monday-Friday | 8:00 AM•4:30 PM Occasional flexibility may be required based on marketing initiatives, events, and content creation needs No regular weekends or on-call requirements
Benefits:
40 Hours of Vacation 48 hours of sick / personal paid time off Paid Holidays Health Benefits•Company covers 50% of the Employee & Family Premiums Dental and Vision insurance 401(k) with Company Match Industry-leading tools, equipment, technology, and software Steady work all year long
Requirements:
Previous plumbing management or supervisory experience required Extensive knowledge of residential and commercial sewer, water, and underground plumbing systems Proven experience creating residential and commercial plumbing estimates Strong understanding of permitting processes, municipal requirements, inspections, and project coordination Excellent leadership, communication, organizational, and customer service skills Demonstrated sales ability with experience closing bids and developing customer relationships Ability to effectively manage multiple projects, teams, deadlines, and priorities simultaneously Strong problem-solving and decision-making abilities Valid driver's license with a clean driving record Experience with ServiceTitan is highly preferred A Plumbing License is a Plus!
Position Summary:
Capps Plumbing & Sewer is seeking an experienced Sewer & Water Manager to lead our growing division while earning $120,000•135,000 annually. This leadership role oversees operations, team development, project execution, profitability, and customer satisfaction across residential and commercial sewer and water projects. The ideal candidate is a confident leader and problem-solver who thrives on accountability, high standards, and delivering results. If you value direct communication, continuous improvement, and a culture built around "No Excuses. No Bullshit. We Handle It.", you'll fit right in with our family-owned team.
Core Responsibilities:
Lead and oversee all daily operations of the Sewer & Water Division, including scheduling, workflow management, and project execution. Supervise, mentor, and hold accountable field and office personnel while fostering a high-performance team culture. Diagnose sewer and water system issues, develop repair solutions, and create accurate residential and commercial estimates. Build and maintain strong relationships with homeowners, commercial clients, municipalities, property managers, and business partners. Manage permits, inspections, project documentation, and ensure compliance with local codes, municipal requirements, and company standards. Coordinate projects with dispatch, management, field teams, and customers to ensure timely and efficient completion. Monitor department performance, productivity, profitability, and customer satisfaction while identifying opportunities for improvement. Attend client, board, and project meetings to provide professional guidance and support business development efforts. Ensure all work is completed safely, efficiently, and to the highest quality standards. Provide operational reporting, administrative oversight, and emergency support as needed.
Pay:
$120,000.00•$135,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
