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Veteran Hauling

Operations Manager

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$99,348 / year median in Indiana

+9% projected growth

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Job Description

Company Description Veteran Hauling is a veteran-owned junk removal and hauling/demolition company serving businesses, property managers, and individuals in the South Central Indiana area. We are known for dependable service and "military precision" in planning and executing hauling projects. Veteran Hauling focuses on providing efficient, respectful, and professional support to clients who need help clearing out spaces or managing large clean-up jobs. We value reliability, integrity, and a strong work ethic, creating a culture that emphasizes teamwork and service. Currently, we are in growth mode, looking for the right individual to help improve operations and efficiencies. Role Description The Operations Manager is a full-time, on-site role based in Columbus Indiana, responsible for overseeing daily junk removal and hauling operations. This role includes coordinating crews and schedules, monitoring job progress, and ensuring that services are delivered safely, on time, and to quality standards. The Operations Manager will manage logistics such as routing trucks, planning workloads, and optimizing use of equipment and resources. They will handle customer and partner communications for operational issues, support field teams with problem-solving, and maintain compliance with company policies and safety procedures. The role also involves tracking performance metrics, identifying process improvements, assisting with hiring and training team members, and collaborating with leadership to support growth goals. The position is physical, too. Assisting with jobs and teams is required at times, especially during new hire training.
Qualifications we look for:
Experience in operations, management, supervising field service teams, logistics, or transportation teams. Strong skills in scheduling and routing to coordinate multiple jobs, crews, and vehicles efficiently. Ability to lead and motivate on-site teams, provide clear direction, and support a culture of safety, reliability, and accountability. Effective communication and customer service skills to work with clients, property managers, and admin teams. Knowledge of basic safety standards, equipment handling, and best practices for physical labor and hauling operations. Comfort with using technology for dispatching, tracking jobs, and maintaining records (e.g., scheduling tools, mobile apps, spreadsheets). Strong problem-solving skills, attention to detail, and the ability to make decisions in fast-paced, changing situations. Valid driver's license and a driving record that supports safe vehicle operation; ability to work on-site and in the field as needed. Previous experience working with or alongside veterans, or an understanding of military-influenced work culture, is a plus but not required. High school diploma or equivalent required; additional education or certifications in operations, logistics, or business are beneficial.
Pay:
$45,000.00 - $55,000.00 per year
Benefits:
Paid time off
Work Location:
In person