Online Transport is looking for an experienced Senior Operations Manager-Asset Division who will lead and develop the strategy to deliver a Best-in-Class experience for our customers, drivers, and employees. The successful candidate must have experience leading and growing asset-based Truckload operations via both on site and via off-site locations. In addition, the successful candidate will combine excellent people skills with an understanding of established Key Performance Indicators (KPI's) to meet established targets for revenue/utilization and cost management. This Senior Operations Manager will also work directly with customers to develop and maintain relationships.

Job Type:

Full-time Location:

Indianapolis, IN Travel:

25-30%

Responsibilities:

Asset Utilization:

Ensure full and appropriate utilization of company equipment and labor.

Customer Relationships:

Develop and maintain customers relationships to identify growth opportunities with an understanding of market rates and demand.

Cost Management:

Develop actions to manage variable cost inputs (Fuel, Out of Route Miles, Deadhead %)

Culture:

Build and maintain a positive work environment recognizing and valuing team members and their contributions. Maintain frequent communication with other Terminal locations and across the organization. a. Set goals, mentor and coach department employees to assist in meeting established goals and associate career development. b. Establish a culture of Safety First in all actions and ensure risk mitigation actions are implemented.

Process Improvement:

Provide input and assistance in the development and implementation of procedures and standards of service to effectively support and achieve performance results and customer satisfaction. Maintain customer satisfaction, provide problem solving resources, and handle escalated customer issues. Other duties as assigned.

Desired Experience:

5+ years of prior experience in the Trucking and / or Transportation industry 3+ years in a Leadership role withing the Transportation Industry. Proven ability to train, supervise, evaluate and provide work direction and guidance to others both on site and at off-site locations. TMW and or Samsara Software experience preferred. Prior experience growing and scaling Terminal Operations in an Asset operation. Comprehensive knowledge of regulations impacting daily operations (i.e. national / state level DOT regulations) Hands-On Leadership Ability. Excellent communication skills (written and verbal) Ability to analyze situations accurately and adopt an effective course of action.

WHAT WE OFFER

Medical, Dental, and Vision coverage. Paid Vacation and

PTO. 401

(k) with company match. Real opportunity for growth within a company actively investing in its people and infrastructure. A leadership team that listens — your ideas for improving the driver experience will beheard and acted on.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Greenfield, IN 46140 (Required) Ability to

Relocate:

Greenfield, IN 46140: Relocate before starting work (Required)

Work Location:

In person