Lead Wine Tasting Associate

Benefits:

Company parties Employee discounts Flexible schedule Training & development

Location:

Michigan City, IN Position Type:

Part-Time / Full-Time (based on availability) At Shady Creek Winery, our Leads set the tone for the entire guest experience. They are the go-to support for the Front of House team, the problem-solvers on the floor, and the leaders who ensure everything runs smoothly from open to close. We're looking for a confident, service-driven leader who can guide the team, support operations, and step in wherever needed—all while maintaining a warm and welcoming guest experience. What You'll Do Work alongside the General Manager to serve as a point person for Front of House operations during each shift. Support and guide Hosts, Support Staff, and Wine Tasting Associates Step into any role (host stand, bar, floor, retail) as needed Handle guest concerns professionally and resolve issues in the moment Maintain strong communication with managers and the team throughout the shift Oversee opening and closing responsibilities, ensuring standards are met Monitor cleanliness, organization, and overall presentation of the winery Help uphold service standards and reinforce training expectations What We're Looking For Previous experience in hospitality or a leadership role preferred Strong communication and decision-making skills Ability to stay calm, confident, and solutions-focused in a fast-paced environment Natural leadership presence—team members look to you for direction Strong understanding of guest experience and service flow Flexible, team-first mindset with willingness to jump in anywhere Availability on weekends and holidays Why You'll Love It Here A dynamic, fast-paced winery environment Opportunity to grow into higher leadership roles A collaborative team culture that values strong leadership The ability to make a direct impact on both guest and team experience Compensation $14/hour base pay + tips Typical total earnings range from $20-$30+/hour Our Ideal Candidate You're someone who leads by example. You notice what's happening on the floor before anyone says it, step in without hesitation, and support your team in a way that builds confidence and consistency. You understand that great leadership creates great guest experiences.