District Manager - Auto Repair Shop Operations

District Manager - Auto Repair Shop Operations Yeoman's Auto New Haven, IN Job Details Full-time $150,000 a year 20 hours ago Qualifications Succession planning Operational analysis Retail industry sales team management Performance improvement leadership Strategic management Customer relationship building Maintaining an organized workspace Recruitment process management Managing teams in a customer support role Managing retail teams Managing sales strategy or development teams Staff scheduling HR legal compliance Team scheduling Performance feedback (performance evaluation method) Auto service management Frontline customer support management Sales team management Leadership development Disciplinary action management Team development Employee attendance management Sales performance monitoring (sales process improvement strategies) Sales coaching Increasing sales revenue Recruiting Leading team collaboration initiatives Interviewing Operational excellence initiatives Employment law in talent management Full Job Description District Manager - Automotive Repair Operations Join Yeoman Auto and Help Shape the Future of Automotive Service Yeoman Auto is a well-established, growing automotive repair company committed to raising the standard of excellence in the auto repair industry. We currently operate two successful locations and are seeking an experienced, energetic, and highly professional District Manager to oversee daily operations, lead our teams, and help drive future growth. This is a leadership position for someone who thrives in a fast-paced environment, enjoys developing people, and has a passion for operational excellence. Position Summary The District Manager is responsible for the overall management and performance of multiple automotive repair facilities. This leader will oversee staffing, sales performance, technician productivity, operational compliance, customer satisfaction, and team development while ensuring company systems and processes are consistently followed. Key Responsibilities Leadership & Team Management Recruit, interview, hire, onboard, and develop employees. Manage Service Advisors, Sales Staff, Automotive Technicians, and Store Managers. Conduct performance evaluations and coaching sessions. Document employee performance, disciplinary actions, and corrective action plans. Make recommendations and decisions regarding promotions, transfers, and terminations. Foster a positive, professional, and high-performance work culture. Understand Auto Repair KPI's and make needed adjustments to achieve metrics Operational Excellence Ensure all company systems, policies, and procedures are consistently followed. Monitor shop performance, workflow, productivity, and efficiency. Oversee inventory controls and operational standards. Ensure locations maintain a clean, organized, and professional appearance. Drive continuous improvement initiatives across all locations. Sales & Customer Experience Monitor sales performance and key performance indicators (KPIs). Coach teams on customer service, communication, and sales effectiveness. Ensure exceptional customer experiences that build loyalty and trust. Assist locations in achieving revenue, profitability, and growth goals. Human Resources & Scheduling Review and approve employee vacation requests and scheduling needs. Manage staffing levels to support business demands. Ensure compliance with labor laws and company policies. Maintain accurate personnel documentation and records. Growth & Strategic Development Support expansion efforts as Yeoman Auto continues to grow. Identify opportunities to improve profitability and operational performance. Develop future leaders within the organization. Partner with ownership to execute company goals and strategic initiatives. Qualifications 5+ years of multi-location management experience preferred. Automotive repair industry experience strongly preferred. Proven success leading teams and driving operational performance. Strong recruiting, hiring, coaching, and employee development skills. Experience handling employee relations and disciplinary documentation. Excellent communication and leadership abilities. Strong organizational and problem-solving skills. Ability to travel between locations as needed. High-energy personality with a professional appearance and attitude. Passion for delivering exceptional customer service and building winning teams. What We're Looking For The ideal candidate is a people-focused leader who can motivate teams, hold employees accountable, and create a culture of excellence. They are professional, energetic, highly organized, and capable of managing multiple priorities while driving results. If you're ready to help lead a growing company that is committed to elevating the automotive repair experience, we'd love to hear from you. Apply Today Join Yeoman Auto and become part of a company dedicated to setting a higher standard for automotive repair and customer service. #hc249697