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CH
CVS Health
Operations Manager
Career Insights for Operations Supervisor (General)
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$84,499 / year median in Kansas
+7% projected growth
Job Description
Operations Manager 3.2 3.2 out of 5 stars Junction City, KS 66441 $16
- $23 an hour
- Full-time CVS Health 50,770 reviews $16
- $23 an hour
- Full-time We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger
- helping to simplify health care one person, one family and one community at a time.
Essential Functions:
1. Management Work effectively with store management and store crews Supervise the store's crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Stock shelves Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills, supervision, and influencing skills Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.00- $23.