Operations Coordinator Magellan Financial - 1.0 Topeka, KS Job Details Full-time $40,000 - $65,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Project team coordination Written communication Office activity coordination Serving clients Phone communication Customer service Workflow management (operations management method) Project coordination Attention to detail Organizational skills Time management Stakeholder management Full Job Description If you are the person who keeps a busy inbox, multiple stakeholders, deadlines, and handoffs from turning into chaos, this role gives you a defined operating lane to own. Magellan Financial is hiring an Operations Coordinator to work alongside our Digital Marketing Team at our Topeka headquarters. This is a full-time, five-day in-office role with a $45,000-$65,000 base salary, plus eligibility for Magellan's quarterly company bonus and full employee benefits. You will work directly with independent financial-advisor offices across the country and alongside Magellan's established Topeka Digital Marketing team. Your job is to make sure people know what is happening, specialists receive what they need to act, and open work does not disappear into email or memory. This is not a digital marketing production role. You will not create campaigns, social content, or video. Our Digital Marketing specialists own that work. You will own the operational thread around it: requests, information, communication, scheduling, status, follow-up, and closure. What you'll own Monitor and respond to a shared inbox and communicate with partner offices by email and phone. Take in new requests, clarify the desired outcome, and gather any missing information before work moves forward. Organize requests by owner, deadline, dependencies, next steps, and current status. Route work to internal specialists without losing context and get completed materials or decisions back to the right people. Coordinate meetings, handoffs, onboarding or planning calls, and scheduling dependencies. Maintain an accurate view of open work, including owners, dates, blockers, and next actions. Follow up before items become stale, re-engage unresponsive stakeholders, and escalate meaningful blockers. Confirm completion and close administrative loops instead of allowing finished or abandoned work to remain open. What strong candidates bring Evidence that you have personally owned a meaningful volume of concurrent requests, projects, cases, schedules, deliveries, or administrative workflows. Experience managing work through multiple handoffs and deadlines rather than simply completing assigned tasks. The ability to communicate professionally with clients, customers, partners, vendors, or internal stakeholders by email and phone. Experience using a CRM, project-management system, service queue, shared tracker, or similar tool to keep status trustworthy. Know when to ask useful questions when information is incomplete and follow up persistently when work stalls. A track record of maintaining accurate records and commitments while priorities changed and interruptions continued. Backgrounds in project coordination, account or client service, administrative operations, scheduling, insurance, banking, healthcare, legal, higher education, agencies, or other deadline-driven environments can translate well. This is hands-on, detail-heavy coordination. A meaningful part of the day involves answering requests, gathering information, updating records, confirming dates, rescheduling, following up, and returning to an item until the loop is actually closed. It is also highly visible work. Partner offices feel the difference when it is done well, and the Digital Marketing team gets more time to focus on the work only they can do. The role is based at Magellan Financial's headquarters at 1420 SW Arrowhead Road in Topeka and is on-site five days per week. If you take pride in being the person who knows what is open, what is blocked, who owns the next action, and how to move it forward, let's talk.

Pay:

$40,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance

Experience:

Project coordination: 2 years (Required) Customer service: 2 years (Required) Ability to

Commute:

Topeka, KS 66604 (Required)

Work Location:

In person