MEDICAID AREA MANAGER 2

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health This position may be filled in the following parishes: Ouachita Step into a leadership role that truly makes a difference. As a Parish Manager within the Eligibility Field Operations Section, you'll lead the delivery of 30+ vital Medicaid programs that directly impact the health and well-being of communities across the state. This dynamic, high-responsibility position places you at the center of regional operations—guiding teams, shaping strategy, and ensuring services are delivered efficiently, accurately, and with compassion. Join a collaborative Regional Medicaid Management Team where your leadership will drive meaningful outcomes, improve access to critical healthcare programs, and support diverse populations in need. If you're a strategic thinker with a passion for public service and operational excellence, this is your opportunity to lead, innovate, and make a lasting impact. Seven years of social services experience; OR Six years of full-time experience in any field plus four years of social services experience; OR A bachelor's degree plus four years of social services experience; OR An advanced degree plus three years of social services experience.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

Directs and oversees parish office operations by establishing procedures, setting priorities, and monitoring workflow to ensure timely and accurate delivery of Medicaid services. Develops and enforces performance and production standards, evaluates staff and unit outcomes, and implements improvements to enhance efficiency and productivity. Ensures compliance with federal and state regulations, agency policies, and service deadlines, including application processing and eligibility determinations. Supervises, trains, and evaluates staff, including conducting performance reviews, identifying development needs, and coordinating ongoing training and professional growth. Manages staffing functions such as recruitment, selection, scheduling, and allocation of personnel in accordance with Civil Service Rules and applicable laws. Oversees administrative operations including budget planning, expenditure analysis, equipment functionality, and support services necessary for effective office performance. Builds and maintains relationships with internal teams, community partners, and external agencies while promoting outreach efforts and ensuring responsive, client-focused service delivery.

Position-Specific Details:

Location:

Medical Vendor Administration / Eligibility Field Operations /

Ouachita Parish Appointment Type:

This is a promotional opportunity open only to current permanent employees in a classified position with Louisiana Department of Health.

Cost Center:

305-2050409 Position Number(s): 50531557

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Paula Jackson- paula.jackson@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here . LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.