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Multi Unit Operations Manager
Career Insights for Operations Manager (General)
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Scorecard
Based on Massachusetts data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$124,168 / year median in Massachusetts
+10% projected growth
Job Description
Multi Unit Operations Manager Goodwin Recruiting - 4.0 Cambridge, MA Job Details Full-time 19 hours ago Benefits Commuter assistance Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Optimizing workflow processes Managing retail teams 5 years Coaching Staff scheduling Branding consistency Managing store merchandising operations Team scheduling Leadership development Change management Team development Food service inventory management Financial operations management Continuous improvement Hospitality industry experience Food and beverage industry expertise Profit & Loss statement Leading team collaboration initiatives Financial performance measurement Business operations Managing food service teams Senior level Leadership development initiative Retail management Leadership Team motivation (leadership skill) Communication skills Management experience within retail industry Team building Full Job Description A fast-growing and innovative food & beverage brand is seeking an experienced Multi-Unit Operations Manager to oversee multiple locations within the Boston market. This leadership role will drive operational performance, develop high-performing teams, and ensure exceptional customer experiences across the region. Multi-Unit Operations Manager Responsibilities Oversee multiple locations through a team of General Managers, ensuring strong operations and brand consistency Coach, develop, and promote leaders while building a positive, results-driven culture Manage labor, scheduling, inventory, and financial performance across the market Support new store openings, operational initiatives, and process improvements Maintain high standards in customer experience, cleanliness, safety, and store presentation Multi-Unit Operations Manager Qualifications 5+ years of multi-unit leadership experience in hospitality, retail, or food service Proven success leading salaried managers and developing strong teams Strong P&L, labor, and inventory management experience Hands-on leadership style with excellent problem-solving and communication skills Experience with growth environments, change management, or new openings preferred Multi-Unit Operations Manager Benefits Competitive base salary Health, dental, and vision coverage Paid time off + holidays Commuter benefits Growth opportunity with a rapidly expanding brand