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Operations Manager
Job
Rita's Hospitality Group
Everett, MA (In Person)
$87,500 Salary, Full-Time
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Job Description
Operations Manager Rita's Hospitality Group - 2.8 Everett, MA Job Details Full-time $85,000 - $90,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Management Packing ServSafe Catering ADP Workforce Now Team scheduling Bachelor's degree Attention to detail Leading team collaboration initiatives Production management Leadership Cross-functional communication Full Job Description Operations Manager - Catering (Greater Boston) We are a busy, 90‑employee catering company serving the greater Boston area, and we are looking for a hands-on Operations Manager to lead our day-to-day production and packaging operations. Responsibilities Coordinate daily activities across kitchen, packaging, labeling, and delivery staging teams Ensure meals are prepared on time and according to production schedules and event timelines Oversee proper labeling, packaging, portioning, and order accuracy for every order Maintain a strong floor presence, directing staff and adjusting workflow in real time Collaborate with sales, customer service, and drivers to meet delivery windows Monitor quality, food safety, and presentation standards and address issues immediately Help manage inventory of key ingredients and packaging materials Use checklists and SOPs to keep operations organized and consistent Track and reduce errors, delays, waste, and rework Train, coach, and hold team members accountable for performance and safety Qualifications 5+ years operations or production management in catering, food service, or similar environment Experience leading teams in a fast-paced, high-volume setting Detail-oriented, organized, and comfortable managing multiple deadlines Strong communicator who can work effectively with multiple departments Familiarity with food safety and sanitation (ServSafe or similar is a plus) Willingness to work early mornings, evenings, weekends, and holidays as business requires Benefits Competitive pay and performance-based bonus opportunity Health and other benefits (based on experience and role) Growth potential in a stable, growing company Supportive team environment where your ideas to improve operations are valued