Field Operations Manager

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $70,000 - $90,000 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. Only applicants that currently reside within a 50-mile radius of Brandon, MS will be considered for this role. This role is fully on site. As the Manager, Field Operations, you'll manage all aspects of the third-party operations on behalf of the customer and serve as a liaison and main point of contact between the customer and third-party carriers. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of. What you'll do on a typical day: Monitor, track, and evaluate LCC carrier performance to key performance indicators (KPIs) and metrics Responsible for leading LCC carrier management to establish countermeasures and improvement plans are created and executed and follow up with carrier regarding progress being made to these countermeasures Lead on-site LCC carrier activities to include 12 - 16 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc. Create standardized work procedures (SOS/JES) for LCC activities Educate, train, and monitor LCC carrier execution to standardized work Perform process audits and lead various carrier performance reviews Provide reporting for LCC performance metrics to appropriate leadership Work with the customer to establish strategies for continuous improvement of the consolidation centers Lead value stream mapping activities and creates LCC process flow diagrams Review weekly logistics consolidation center invoice submission for validity and first level approval of invoices in excess of $330K/week and $17M/year Identify cost savings of $100K/annual in LCC projects Participate in network carrier transitions that consist of weeklong assignments away from home Work across two shifts with LCC Operations ending at 1830 EST at least one/afternoon evening per week At a minimum, you'll need: 4 years of logistics or transportation experience Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization Strong Fluency of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint It'd be great if you also have: Problem Solving Skills and attention to detail. Comprehend multiple sources of data to identify and solve areas of improvement. Develop insightful, value-added, and actionable analyses with detailed explanations Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits Competitive pay Paid time off includes: up to 8 holidays, up to 2 floating

Diversity Days, Hourly:

Earn up to 13 days

PTO/ Salary:

Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave 401(k) retirement plan with up to 5% company match

Insurance:

health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity Employee Assistance Program (EAP) Tuition reimbursement, adoption assistance

Tax-Advantaged Accounts:

Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We're a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We're looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.