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UR
United Rentals
Operations Supervisor - ROS
Career Insights for Operations Supervisor (General)
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Scorecard
Based on Massachusetts data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$82,097 / year median in Massachusetts
+8% projected growth
Job Description
Jobs › West Bridgewater, MA › Operations Supervisor - ROS United Rentals Operations Supervisor - ROS West Bridgewater, MA Apply Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support. What you'll do: Support Branch Manager in implementing actions to achieve financial objectives Assist the Branch Manager in ensuring compliance with all company policies Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process; drive profitability by monitoring and controlling costs May be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others Motivate, coach and train personnel Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed