Job Title Unit Supervisor, Court Operations Division/Department Civil Family Closing Date September 17, 2026 Location Circuit Court for Anne Arundel County Annapolis, Maryland Salary $66,117 FLSA Status Non-Exempt At Will No Position Type Full Time Regular The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head. Maryland Judiciary Benefits (mdcourts.gov) About the Maryland Court System | Maryland Courts (mdcourts.gov) salaryrangesfy27.pdf

Essential Job Functions:

The Unit Supervisor, Court Operations functions as a first-line supervisor, responsible for the supervision of employees in the Civil/Family Unit, for Anne Arundel County Circuit Court. The incumbent directs, coordinates, and evaluates the work of subordinate clerical staff and performs complex clerical functions. Coordinate, supervise, and evaluate the work of subordinate clerical and support staff. Assign and distribute work to employees daily providing instruction when necessary. Schedule, counsel, discipline, and evaluate subordinate staff. Train staff on court procedures and practices, automated systems, filing, and office equipment. Assist supervisor with departmental staff meetings outlining office policy, new procedures and promoting communication among the staff. Recommend modifications to procedures and systems to improve processing time, accuracy, and efficiency. Maintain time and attendance records and approve time sheets. Provide summary data to supervisors for inclusion in management reports. Oversee and perform a variety of clerical functions, such as entering case data into automated systems, filling case related documents, and maintaining dockets Follow procedures to resolve heightened customer concerns unless requiring escalation to a higher-level supervisor or manager. Provide information to the general public in person and via telephone.

Minimum Qualifications:

Education:

High school diploma (or GED equivalent).

Experience:

Three (3) years of work experience in court operations in a trial or appellate court in the United States, or in the fields of criminal justice, parole and probation, or legal or financial services, to include two (2) years of the aforementioned court experience.

Note:

A Bachelor?s degree may be substituted for two (2) years of the required work experience. A Paralegal/Associate degree or 60 college credits may be substituted for two (2) years of non-court work experience. A Paralegal Certificate may be substituted for one (1) year of non-court work experience.

Knowledge of:

General office practices, procedures, and equipment. Maryland court forms, practices, procedures, protocols, systems, and equipment required to support the specialized work of the assigned unit. Customer service etiquette. Judiciary Human Resources policies and procedures. Job related terminology, codes, comments, notations, orders, policies, procedures, rules, regulations, and laws.

Skill in:

Basic English and math, to include, but not be limited to, grammar, spelling, punctuation, addition, subtraction, multiplication, and division. Customer service and handling problems tactfully and patiently. Analyzing records, reports, and other business documents and noting details and facts pertinent to the assignment. Usage of standard office equipment, computer equipment, and computer applications. Communicating information effectively, both orally and in writing. Accuracy and attention to detail.

Ability to:

Plan, assign, organize, coordinate, supervise and evaluate the work of staff performing specialized clerical functions. Multitask, adjust to situations quickly, set priorities, and handle pressure in a fast-paced environment. Understand and carry out complex oral and written instructions. Provide assistance, guidance, and direction to others in a polite and efficient manner. Resolve unusual and/or complex situations in accordance with established procedures or assist staff in resolving cases requiring deviation from standard procedures. Establish and maintain effective working relationships with subordinate employees, fellow supervisors, superiors, and/or the general public. Communicate clearly, tactfully and effectively with judges, the public, police agencies, attorneys, and other court officials and personnel, both orally and in writing. Use standard office and business equipment and products including, but not limited to, personal computers, word processing programs, spreadsheets, database software, copier, microfilm machine, cash register, scanner, fax machine, etc. Recommend modifications to improve procedures and practices.

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Equipment, Machinery and Tools:

PC. Cash Register. Calculator. Copier. Fax Machine. Multi-Line telephone.

Scanner Software and Computer Skills:

Odyssey. Microsoft Office (i.e. Word, Excel, Outlook, SharePoint). Video Platform. Connect. File and Serve.

Zoom Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application. For further information please contact Talent Acquisition at aocta@mdcourts.gov. The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status , physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.