Director of Go-to-Market Operations

Director of Go-to-Market Operations Potomac Bethesda, MD Job Details Full-time 19 hours ago Benefits Commuter assistance Paid parental leave Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Qualifications Data reporting CRM system proficiency Full Job Description The Opportunity At Potomac, we're not for everyone—and that's by design. We attract people who think critically, communicate clearly, and execute with urgency. People who care deeply about their work and don't need handholding to make things happen. We're a boutique tactical asset manager with a differentiated product that serves the independent broker-dealer and RIA channel Headquartered in Bethesda, MD, we combine institutional-grade investment expertise with a quantitative process that is Built to Conquer Risk ®. We are seeking a Director of Go-To-Market Operations (GTM Ops) to own the systems, data, processes, and enablement that power Potomac's revenue engine. This role is responsible for ensuring that HubSpot is accurate and actionable; sales and marketing operate in a coordinated and repeatable way, and new products and campaigns launch cleanly and consistently. You will serve as the connective tissue between Sales and Marketing—building the infrastructure that drives execution, visibility, and accountability across the funnel. This is a hands-on, high-accountability role focused on precision, ownership, and continuous improvement; this is not a passive support role. What You'll Do Own the Revenue Operating System (HubSpot & Tech Stack) Own architecture, administration, and governance of HubSpot as the firm's system of record Build and maintain workflows, pipelines, automations, and integrations across revenue systems Ensure the CRM reflects reality—clean, structured, and reliable data across all stages of the funnel Drive Data Integrity & Reporting Establish and enforce data standards, required fields, and lifecycle definitions Maintain data quality through imports, normalization, deduplication, and ongoing QA processes Deliver consistent, leadership-ready dashboards for pipeline, activity, and conversion performance Operationalize Product & Campaign Launches Build repeatable launch playbooks that include CRM configuration, workflows, reporting, and sales enablement Ensure every product, campaign, and event is operationally ready and measurable at launch Coordinate cross-functional readiness across Sales, Marketing, and Product teams. Own Sales Enablement & Training Infrastructure Design and manage a consistent onboarding and training experience for all sales roles Create SOPs, playbooks, and training materials that standardize how the team uses HubSpot and executes outreach Drive adoption and accountability by reinforcing best practices and auditing usage regularly. Be the Glue Between Sales & Marketing Define and enforce handoffs between marketing activity and sales execution (lead routing, follow-up expectations, SLAs) Align campaigns, lists, and messaging with sales workflows and pipeline strategy Create ongoing feedback loops to ensure both teams operate as one cohesive unit. Continuously Improve the System Identify process gaps and eliminate friction across the sales and marketing workflow Build scalable, repeatable systems that reduce reliance on manual processes and tribal knowledge Own the ongoing evolution of the firm's revenue operations engine. Who you are A systems thinker who can see how people, process, and technology connect Detail-oriented with a bias toward accuracy, structure, and accountability Able to operate independently while driving cross-functional alignment Comfortable holding teams accountable to process without creating friction Highly organized with the ability to manage multiple moving initiatives simultaneously. Required Qualifications 5-10+ years of experience in Revenue Operations, Sales Operations, or a closely related role Deep hands-on experience with HubSpot (admin-level expertise required) Proven experience managing CRM data integrity, workflows, and reporting Experience building or scaling sales processes, enablement programs, or GTM infrastructure Strong analytical and problem-solving skills with a focus on execution. Preferred Qualifications Experience in asset management, financial services, or advisor-focused distribution models Experience integrating CRM systems with marketing automation, event platforms, or data systems Familiarity with FINTRX or similar advisor data platforms Experience building training programs or onboarding systems for sales teams. Objectives Establish HubSpot as a clean, reliable, and trusted system of record across the organization Improve sales execution consistency through standardized processes and training Ensure all product and campaign launches are operationally sound and measurable Align Sales and Marketing into a single, coordinated go-to-market engine Build a scalable RevOps infrastructure that supports continued growth. Potomac is not your typical asset manager. We cut through the industry BS with brutal transparency and an obsession with execution. If you're looking for a slow pace and low volume, this isn't for you. If you want to drive, build, and scale, this is your shot.

Benefits:

Medical insurance Vision insurance Dental insurance Health savings account option 401(k) & other retirement benefits Paid maternity leave Paid paternity leave Commuter benefits Disability insurance Paid time off