Operations Manager

The Operations Manager is responsible for overseeing end-to-end supply chain operations, including warehouse management, transportation, and logistics. This role ensures efficient, cost-effective, and timely movement of goods while maintaining high service levels and operational excellence. The Operations Manager leads and coordinates Warehouse, Transportation, and Logistics Managers to achieve company objectives.

Manage daily operations across warehousing, transportation, and logistics functionsEnsure seamless coordination between inbound, storage, and outbound processesOptimize workflows to improve efficiency, reduce costs, and enhance service qualityImplement and enforce standard operating procedures (SOPs)Provide leadership, coaching, and performance managementConduct regular performance reviews and team meetingsEnsure alignment of departmental goals with overall business objectivesAnalyze and improve inventory flow, storage utilization, and distribution networksCollaborate with procurement, sales, and customer service teamsImplement continuous improvement initiatives (Lean, Six Sigma principles where applicable)Develop and manage operational budgetsMonitor costs related to warehousing, freight, and logisticsIdentify cost-saving opportunities without compromising service levelsEnsure compliance with regulatory requirements (DOT, OSHA, etc.)Maintain high standards of workplace safety and environmental practicesConduct audits and risk assessmentsOversee use of WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and ERP systemsDrive digital transformation and data-driven decision-making