An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
Bilingual Spanish On-Site Staffing Coordinator On Target Staffing |
Hagerstown, MD Pay:
$20.00-$25.00 per hour, based on experience and qualifications
Schedule:
Monday-Friday Initial Hours:
Generally 5:45 AM-2:45 PM, including a 1 hour unpaid meal period, with the potential to transition to approximately 7:00 AM-4:00 PM based on client and operational needs. Occasional schedule changes or additional hours may be required.
FLSA Classification:
Hourly, nonexempt. Overtime may be required based on business needs and will be paid in accordance with applicable federal and Maryland law. Position Overview On Target Staffing is seeking a highly organized, dependable, and detail-oriented Bilingual Spanish On-Site Staffing Coordinator to support a major client location in Hagerstown, Maryland. This is a hands-on, fast-paced role that serves as a primary liaison between On Target Staffing, our temporary workforce, and the client. The On-Site Staffing Coordinator is responsible for supporting daily workforce operations, employee relations, attendance and performance management, recruiting and onboarding, payroll coordination, and overall client service. The ideal candidate is a strong communicator who is comfortable working directly with employees and client leadership, handling multiple priorities, resolving issues quickly, and maintaining a professional and organized on-site staffing operation. Key Responsibilities Serve as a primary point of contact between On Target Staffing, temporary employees, site leadership, and the client Obtain detailed staffing requirements from the client and help ensure open positions are filled with qualified candidates Schedule, check in, and provide pre-assignment orientation to temporary employees Develop and support recruiting, onboarding, training, recognition, and employee retention efforts Conduct check-ins with new employees to ensure a successful start and address concerns early Implement and maintain orientation procedures that incorporate both On Target Staffing and client-specific policies Monitor temporary employee attendance, timekeeping, performance, productivity, and quality Address time clock discrepancies, attendance concerns, and other employee issues promptly Document and address attendance, conduct, performance, productivity, and quality concerns consistently in accordance with established company procedures, escalating matters requiring additional management or human resources involvement when appropriate Verify that temporary employees have required PPE, including safety vests, and reinforce applicable dress and safety requirements. Promptly escalate PPE or safety concerns in accordance with company and client procedures Conduct daily facility walkthroughs to observe workforce conditions, reinforce applicable policies and PPE requirements, and promptly report observed safety concerns to appropriate On Target Staffing and client representatives Work closely with client leadership to maintain strong communication and address workforce needs Participate in regular client meetings and provide updates regarding staffing, attendance, performance, and operational concerns Assist with collecting, reviewing, and processing timesheets and payroll information Reconcile payroll information to help ensure accuracy before final approval and processing Maintain accurate and complete client and temporary employee records Complete required reports related to staffing, service activity, attendance, and account operations Support recruiting efforts based on current and anticipated staffing needs Promptly report workplace injuries, incidents, and safety concerns in accordance with On Target Staffing and client procedures, assist employees with required reporting steps, and escalate matters to the appropriate human resources, safety, or Workers' Compensation representative Assist with assignment completions, employee removals from client assignments, and other workforce changes in accordance with company procedures and management or human resources direction Provide responsive and professional customer service to both the client and temporary employees Monitor staffing levels, service performance, overtime, payroll accuracy, and other account metrics that affect the successful operation of the client relationship Perform administrative duties necessary to support daily on-site operations Enter and work within the production or warehouse environment as necessary to support employees, communicate with client leadership, and address staffing or operational needs Perform limited production or warehouse duties when operationally necessary, after receiving required training and while using required PPE Perform additional duties as necessary to support the successful operation of the site and company Qualifications Professional verbal fluency in English and Spanish is required because this position regularly communicates scheduling, attendance, payroll, onboarding, safety, and workplace information to English- and Spanish-speaking employees 2-4 years of customer service experience Staffing, recruiting, warehouse, distribution, manufacturing, or on-site workforce management experience is a plus Strong communication and interpersonal skills Ability to professionally coach employees and handle workplace concerns Strong organizational skills and attention to detail Ability to multitask and prioritize effectively in a fast-paced environment Comfortable working independently while collaborating closely with client leadership and internal management Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint Basic math skills Professional, dependable, and able to remain calm under pressure Ability to work in both an office and production/warehouse environment as required Ability to perform the essential functions of the position, with or without reasonable accommodation
Compensation and Benefits Pay:
$20.00-$25.00 per hour, based on experience and qualifications. Eligible full-time employees may receive company-sponsored benefits in accordance with applicable plan terms, eligibility requirements, and waiting periods. No additional bonus, commission, or incentive compensation is currently offered for this position. Reasonable Accommodation On Target Staffing provides reasonable accommodation to qualified applicants and employees with disabilities and for-known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would impose an undue hardship. Applicants who require assistance or reasonable accommodation during the application process may contact On Target Staffing for assistance. Equal Employment Opportunity On Target Staffing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. On Target Staffing also prohibits retaliation against applicants or employees who exercise rights protected by applicable employment laws.
Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance
