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SurePower
Operations Manager
Career Insights for Operations Manager (General)
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Scorecard
Based on Maryland data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$107,600 / year median in Maryland
+4% projected growth
Job Description
Job description: We offer our employees competitive pay based on experience level, and a comprehensive benefits package that includes: health insurance, prescription plan, dental, life insurance, vacation, paid holidays, and 401K savings plan. Sure Power, Inc. offers great growth potential and job stability for the right individual. See what employees love about working at Sure Power here: https://youtu.be/ogDIGeryIDM Summary Manages Field Technicians, Warehouse and Support personnel. Ensures jobs are completed in a timely, safe manner. Ensures all materials are ready for each job. Responsible for the overall scheduling, operation and condition of the facility including: infrastructure, housekeeping, grounds, security, truck fleet, and equipment. Essential Duties and Responsibilities Operation duties: Manages all Field Technicians on a daily basis and manages multiple jobs concurrently. Coordinate material and job duties in the warehouse Reviews completed service tickets for productivity and quality control. Coordinates vendors for subcontract work, as needed. Communicates with customer counterpart regarding the status of the job. Updates SP Intranet spreadsheets in regards to: reclamation, inventory, pricing, etc. Order tools & supplies for Warehouse & jobs Oversees the repairs and upkeep of facility, grounds, trucks and equipment Get bids and hire contractors to work on the facility (i.e., plumbing, custodial, roofing, etc.) Assist other locations with ordering supplies. Participates with HR to recruit and evaluate capabilities of new technicians. Conducts performance reviews and evaluates line of progression for each technician and support staff. Administers with HR disciplinary actions with direct reports, as needed. Approves and processes time-off of all direct reports.