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Aftermarket Strategy Manager
Career Insights for Operations Manager (General)
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Scorecard
Based on Maryland data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$107,600 / year median in Maryland
+4% projected growth
Job Description
Aftermarket Strategy Manager Posted on September 14, 2026 September 14, 2026 by JMJ Phillip We are seeking an experienced Aftermarket Strategy Manager to lead strategic initiatives that drive long-term growth, profitability, and customer value across the aftermarket business. This role partners with cross-functional teams to identify market opportunities, optimize service offerings, and develop strategies that enhance customer satisfaction while supporting business objectives. Position Responsibilities Strategic Planning Develop and execute aftermarket growth strategies across assigned product lines or business segments. Identify new business opportunities through market analysis, competitive intelligence, and customer insights. Support long-term planning initiatives that align with organizational goals. Business Development Evaluate opportunities for new service offerings, repair programs, spare parts strategies, and lifecycle solutions. Develop business cases, financial models, ROI analyses, and strategic recommendations. Help strengthen market position through innovative aftermarket solutions. Cross-Functional Collaboration Partner with engineering, product support, supply chain, finance, commercial, and operations teams to align business strategies. Lead cross-functional projects that improve customer experience and operational performance. Coordinate efforts to ensure successful implementation of strategic initiatives. Performance Analysis Monitor key performance indicators, including sales, profitability, service performance, and customer satisfaction. Analyze trends and recommend improvements to maximize financial and operational results. Prepare executive-level reports and presentations supported by data-driven insights. Customer & Program Support Support the development of long-term service agreements and customer support strategies. Assist in optimizing product lifecycle management and service delivery. Build strong relationships with internal stakeholders and external customers. Prerequisites Bachelor's degree in Engineering, Business, Finance, or a related field. Minimum of 10 years of experience in aftermarket services, product support, strategy, business development, or a related field. Strong analytical, financial modeling, and strategic planning skills. Experience leading cross-functional projects and influencing stakeholders across multiple departments. Excellent communication, presentation, and relationship management skills. Understanding of product lifecycle management, service operations, repair programs, or industrial equipment is highly desirable. Ability to manage multiple priorities in a fast-paced environment. Certifications (Preferred, but Not Required) MBA or other advanced business degree. Project Management Professional (PMP) certification. Lean Six Sigma or Continuous Improvement certification. Financial analysis or strategy-related certifications are a plus. What the
Role Offers Salary Range:
$130,000 - $150,000 Opportunity to lead strategic initiatives with significant business impact. Exposure to executive leadership and cross-functional decision-making. Career growth and advancement opportunities within a collaborative environment. Competitive compensation and comprehensive benefits package. Professional development and continuous learning opportunities. Why Baltimore? Baltimore is a leading hub for aerospace, manufacturing, logistics, and advanced technology industries. With access to a highly skilled workforce, major transportation networks, and a strong business community, the area offers exceptional opportunities for professionals looking to lead strategic initiatives while building a rewarding career. Upload your resume to Apply
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Benefits
- Professional Development
- Dental Insurance