Job Overview We are seeking a full-time operations Supervisor to join our dispensary team. The Supervisor plays a key role in supporting daily dispensary operations, coaching staff, ensuring compliance, and helping drive team performance and customer experience. Supervisors are expected to lead by example, promote accountability, and contribute to a positive workplace culture, while supporting the goals of the management team. Responsibilities Lead and support daily floor operations Provide real-time coaching, mentorship, and performance feedback to team members Assist with customer service escalations, issue resolution, and conflict management Support sales initiatives, promotions, and overall team performance Execute opening, closing and operational procedures Monitor team performance, professionalism and adhere to expectations Maintain clear communication between staff and leadership Support inventory accuracy, operational integrity, and accountability standards Must be able to complete and document employee coaching conversations, records of discussion, corrective actions, performance recognition, and other employee documentation as directed by management Assist with training and development of new and existing team members Demonstrate the ability to make effective day-to-day operations decisions within established guidelines and escalate concerns appropriately when neccesary Serve as the acting leader on duty when assigned, ensuring operational continuity and adherence to company expectations Support additional operational initiatives and projects assigned by leadership Minimum Qualifications Must be 21 years of age or older, in accordance with Maryland State Law. Supervisory experience of a minimum of 6 months required Experience working a cannabis dispensary is preferred but not required High level of attention to detail and organizational skills Strong commitment to labeling accuracy and regulatory compliance Ability to work independently and multi-task Flexible schedule availability, including nights, weekends, and holidays Customer Service and Point of Sale Experience Preferred Qualifications Familiarity with Maryland cannabis regulations and compliance Knowledge of cannabis brands and products in Maryland Physical and Schedule Requirements Full-Time schedule 34-40 hours per week Must be able to lift 50 lbs. and stand for extended periods Ability to bend, squat, kneel and perform repetitive movements Compensation and Benefits Hourly Rate $21- 26 per hour (based on experience) Employee discount on purchases Equal Opportunity Employer Kent Reserve is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, disability, age, or any other legally protected status.

•Employees must pass a state-mandated background check upon being hired

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Pay:

$20.00 - $26.00 per hour Expected hours: 34.0 - 40.0 per week

Benefits:

Employee discount Application Question(s): How many years of direct supervisory experience do you have? What is your familiarity with Cannabis in Maryland? Are you familiar with the products? Do you have experience with METRC and Dutchie POS systems? These are specific to Cannabis in MD. Ability to

Commute:

Millington, MD 21651 (Required)

Work Location:

In person