Operations Supervisor

Operations Supervisor MedSpeed - 3.2 Silver Spring, MD Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Qualifications Employee onboarding Computer operation Post-trip inspection protocols Customer relationship building Recruitment process management Operations management Pre-trip inspection protocols Logistics management Bachelor's degree in business Quality management Mid-level Client relationship development Improving operational efficiency Performing regular vehicle safety checks Performance management Team development Project management Bachelor's degree Maintenance records management Continuous improvement Team management Recruiting Productivity software Training Cross-functional collaboration Onboarding process management Business Operations Leadership Supply Chain Management Communication skills Technical Proficiency Cross-functional communication Bachelor's degree in supply chain management Full Job Description Operations Supervisor Monday - Friday 12:00 PM - 8:30 PM Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one. Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact. Our Operations Supervisor role is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives. How you

Will Contribute:

Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities Ensure accuracy and ongoing system maintenance of route, client and variable stop data Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file Assist operations team with projects to improve operational efficiency and service quality All other job-related duties as assigned Work to promote MedSpeed team culture Skills for

Success:

Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field 1-3 years of progressive business experience preferred Successful experience applying quality management principles Strong project management skills Excellent written and oral communication, strong interpersonal skills Strong customer relation skills, demonstrated ability to interact with key decision makers Process-oriented mindset focused on continuous improvement, excellent problem-solving skills Collaborative work style, able to work well within and across departments Result & action oriented with a sense of urgency Rational thinker with the ability to excel in stressful situations Demonstrated leadership ability Strong computer skills, Microsoft Office Suite proficiency Our Commitment to

You:

MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future. Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws. MedSpeed is an Equal Opportunity Employer #INDSP