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Derbala Institute For Reproductive Immunology
Director of Operations for a medical practice
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What they do
A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$149,302 / year median in Michigan
+10% projected growth
Job Description
Director of Operations for a medical practice Derbala Institute For Reproductive Immunology Harper Woods, MI Job Details Full-time $100,000 - $150,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance Life insurance Retirement plan Qualifications Accounts receivable management Team leadership Expense management Operations coordination Bachelor's degree Healthcare practice operations management Bachelor's degree in healthcare administration Master of Business Administration Senior leadership Full Job Description We are seeking an experienced, strategic, and growth-oriented Director of Operations to lead operational and financial strategy across our two clinical locations and our in-house, high-complexity immunology laboratory. Our specialty practice delivers cutting-edge reproductive medicine care. The Director of Operations will be responsible for scaling enterprise infrastructure, optimizing revenue cycle performance, ensuring multi-jurisdictional compliance, and integrating clinical and laboratory workflows. Enterprise & Multi-Site Operational Leadership Oversee day-to-day operations across both clinical sites to ensure operational consistency, high patient satisfaction, and efficient clinical throughput. Develop, implement, and maintain standardized Operating Procedures (SOPs) across all locations and telehealth services. Oversee administrative staff, and patient care coordinators, fostering a performance-driven team culture. Manage multi-site supply chain, vendor relationships, and medical inventory logistics between locations. High-Complexity Laboratory Integration & Compliance Partner closely with the Technical/Medical Laboratory Director to align clinical operations with lab workflows. Ensure organizational readiness for CLIA, CAP, OSHA, and HIPAA regulatory inspections across all lab and clinical operations. Optimize sample collection, cross-state shipping logistics, and turnaround times for complex lab diagnostics. Financial Management & Revenue Cycle Management (RCM) Drive financial performance to maximize collections, manage operating margins, and achieve growth targets. Direct internal/external RCM teams, monitoring key billing metrics (AR days, clean claim rates, denial resolution, and specialty billing procedures). Oversee payer contracting, fee schedule reviews, and provider credentialing. Prepare monthly operational and financial performance reports (KPI dashboards) for executive leadership. Regulatory, Legal & Compliance Oversight Maintain strict compliance with state-specific medical practice regulations, including Corporate Practice of Medicine (CPOM) guidelines. Ensure all clinical and administrative personnel maintain required state licensure, certifications, and risk management protocols. Strategic Growth & Infrastructure Lead technology adoption, including EHR/PM platform optimizations, patient portal enhancements, and digital workflow tools. Analyze capacity planning and patient demand to evaluate future physical expansion or service line development.