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Site Manager
Job
W.E. Upjohn Institute for Employment Research
Kalamazoo, MI (In Person)
Full-Time
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Job Description
The W.E. Upjohn Institute for Employment Research is seeking an experienced Site Manager to provide guidance and oversight of workforce development programs within Michigan Works! Southwest Service Centers. This position ensures programs are implemented effectively, services are delivered consistently, and federal and state performance goals are met. The Site Manager also monitors compliance with established policies and procedures while supervising, training, and supporting the development of staff. This position offers the opportunity to work primarily from the Michigan Works! Southwest Service Center located in Kalamazoo, MI. Candidates should be comfortable with travel to St. Joseph County an average of twice per week, as well as occasional travel to other sites within the four-county service area of Branch, Calhoun, Kalamazoo, and St. Joesph counties. Key Responsibilities Coordinate services with Michigan Works! service partners and community resource providers to support consistent service delivery across counties. Plan, develop, coordinate, and oversee required programs while ensuring deadlines are met in accordance with management expectations and applicable policies. Review, understand, and implement federal, state, and local requirements, including ongoing policy review and program coordination. Monitor program evaluation data and troubleshoot service delivery issues to help ensure daily programming operates smoothly. Manage the Career Services team, including staff supervision, performance management, and professional development.