Director of Operations Ambulatory Surgery

Employment Type:

Full time

Shift:

Description:

Purpose Provides leadership, guidance, direction & accountability for the performance, regulatory readiness & operational results of large, strategic / diverse disciplines, cross-functional teams, or departments / services over a large functional domain or multiple domains (e.g., regions, service areas or Regional Health Ministries (RHMS)).

Note:

"patients" refers to patients, clients, residents, participants, customers, members

Essential Functions Our Trinity Health Culture:

Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Leadership

• Provides advice, guidance & leadership to RHM & Market / Ministry leaders in developing strategies & in the achievement of performance goals.
• Enables collaboration across & within System Services, Service Areas, RHM & Regions to ensure consistency & integration of strategy & operations. Guides, trains, mentors & monitors colleagues while contributing to the development & implementation of strategic plans (e.g., RHM, Regional, Service Area, Service line, System Services). Direction & Growth
• Provides advice, guidance & leadership to System Services, Service Areas, RHM & Markets, including Merger & Acquisitions (M & A) & other growth opportunities.
• Leads standardization / systemness & optimization of policy, process, methodology & establishing a national community of practice.
• Oversees vendor / contract labor management including centralizing strategy & optimizing spend.

Strategic Support & Accountability Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives. Responsible for supporting regional efforts to comply with functional area priorities. Accountable for the selection, evaluation & overall success of the functional leadership teams. Serves as an organization-wide focal point for establishing functional strategies & governance over financials & staffing. Accountable for communication between System Services, Service Area function, RHM & Markets leaders. Operational Delivery Responsible for measuring & reporting Key Performance Indicators (KPIs) / metrics & value delivery. Implements & drives the financial & operational strategies for the assigned function / service area. Provides advice, guidance & leadership for the colleague life cycle. Maintains a working knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Functional Role (not inclusive of titles or advancement career progression) Enables system & region-level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Identifies, defines & solves complex problems that impact management & direction of the business; Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Provides decision support, operations & / or optimization leadership focus. Has responsibility for making decisions & managing risk that impact day-to-day regional, service area, or health ministry functional operations with potential for short

• to mid-term impact on the enterprise as a whole.

Oversee direct staff that includes leader with direct reports or oversee large / complex programs without direct reports. Minimum Qualifications Bachelor's degree in business administration, Healthcare Administration, or related field. Seven (7) years' experience in healthcare with progressively increasing leadership & responsibility. Valid driver's license where required by assignment. Additional Qualifications (nice to have) Master's degree Business Administration (MBA) or Healthcare Administration (MHA); equivalent experience considered. Physical & Mental Requirements & Working Conditions (General Summary) Direct Healthcare Services / Indirect Healthcare /

Support Services:

Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent Perform manual dexterity activities & / or grasping / handling. Occasional Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Frequent Sit with the ability to vary / adjust physical position or activity. Continuous Maintain a safe working environment & use available personal protective equipment (PPE). Continuous Comply with Trinity Health's Code of Conduct, policies, procedures & guidelines. Continuous Ability to provide assistance in the event of an emergency. Occasional Indirect Healthcare /

Support Services:

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Work outdoors with variable external environmental conditions.

Occasional Average Workday Activity:

Occasional

• O (1%
• 33%), Frequent
• F (34%
• 66%), Continuous
• C (67%
• 100%) Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.