SUMMARY Direct all warehouse and distribution operations to promote safe, efficient, and optimal utilization of our facilities, equipment, and personnel. Maintain the areas in a safe and sanitary condition to meet all federal, state and Company requirements and operate within the designated financial and productivity guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee, observe and enforce all safety rules in an effort to eliminate accidents and injuries. Oversee, hire, train, develop, evaluate and ensure accountability of the warehouse management team and the warehouse associates. Serve as the role model of responsible, accountable and effective leadership for operations. Maintain a work environment that recruits, retains and supports all operations personnel. Execute processes for the selection, development, motivation and evaluation of staff. Maintain knowledge and effectively administer all Company policies and procedures including training, communication, interviewing, associate discipline and termination. Initiate and maintain sanitation program for responsible areas. Maintain updated knowledge of Company safety program and OSHA regulations and adherence. Maintain working knowledge of all warehouse related systems and processes. Maintain general knowledge of refrigeration systems. Collaborate with all RDC departments (Transportation, HR, Administration) and the opcos to achieve most efficient product flow and to continuously drive best cost and service. Responsible for proper receiving, slotting and shipping of products and the relationship to accuracy and product quality, as well as productivity. Work effectively with the Senior Manager, Warehouse Standards, Systems and Engineering to minimize warehouse shrink and to maximize productivity with WMS configuration and execution. Foster an environment that encourages associate involvement, commit to quality of work for self and others, and provide leadership for mutual benefit to Company, associates and customers. Ensure that all required associate records, evaluations, and related documentation are maintained in a timely, consistent, and accurate manner as well as ensuring the operations management team is fully trained and effective in these processes. Responsible for ensuring the appearance, maintenance and security of the warehouse and equipment are ongoing. Support the safety effort by working with the safety department to resolve safety issues. Send/receive positive communications to responsible associates. Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure associates are trained in safety, job knowledge, and attainment of performance standards. Maintain effective working relationship between assigned management of all respective operations departments. Act as a problem solver for associate relations issues and department needs. Understand and comply with all applicable company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc. Understand and ensure compliance with all applicable State/Federal laws, regulations and policies (i.e. OSHA, HACCP, BRC, etc.). Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation. Accept additional responsibilities or special projects as requested.

SUPERVISORY RESPONSIBILITIES

Provide direction and leadership to subsidiary associates as well as ongoing communication of related status and issues to RDC management. Determines and provides training and development of staff members as needed. Identifies staffing requirements and assists in personnel recruitment to fulfill staffing requirements. Responsible for associate performance evaluations of immediate subordinates on an annual basis for the purpose of communicating and properly documenting expectations and evaluations to the staff. Provides ongoing feedback on the performance of subordinates and the department by monitoring activities and reports. Responsible for managing all warehouse operations staff including managers, supervisors, and non-exempt (hourly) associates.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An individual should contact the Human Resource representative or hiring manager if he or she believes that an accommodation is needed. Must be at least 18 years of age. Must have excellent written and verbal communication skills between associates, peers, and senior management. Must have ability to plan and organize work and time, analyze and disseminate numerical data, follow policies and procedures, possess basic math skills, and identify and solve problems. Must have basic knowledge of Microsoft suite (Word, Excel, PowerPoint and Outlook). Must have ability to handle departmental issues, mitigate differences, and support direct reports. Must have demonstrated ability to plan and organize work and time, follow policies and procedures, identify and solve problems. Must have ability to foster a cooperative work environment with business partners and collaborate with multiple teams at multiple levels within the organization to achieve Company objectives. Must have ability to plan, develop and coordinate multiple projects. Must be able to effectively perform in a multi-tasking environment with frequent interruptions. Must be able to effectively manage confidential information. Must pass a physical assessment test.

EDUCATION AND EXPERIENCE

High school diploma or General Education Degree (GED) is required. Bachelor's Degree related to operations systems, business management or related field is preferred. Food service knowledge preferred. A minimum of the (10) years verifiable experience in various management/leadership roles in a distribution related industry or equivalent combination of education and experience is required. Must have working knowledge of warehouse management systems to include inbound, outbound and inventory management processes. Conceptual understanding of labor management systems for operations is required. Experience in labor relations relative to effective management of operations associates is required.

LANGUAGE SKILLS

Must be articulate and possess effective written and verbal communication skills with individuals of broadly varying backgrounds and educational levels at all levels within the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and to draw and interpret bar graphs.

REASONING ABILITY

It is expected that the incumbent will be able to work in a proactive manner, address issues, and solve problems by using previous education and experience in identifying appropriate actions. Problems will vary in complexity and there will not always be a clearly defined solution. Some solutions may require modifying past applications or creating a solution unique to the current situation but within the regulations that would apply.

CERTIFICATES, LICENSES, REGISTRATIONS

Certification on material handling equipment is required, or the ability to become certified.

PHYSICAL REQUIREMENTS OF THE POSITION

The working conditions and physical demands described are representative of those that must be met by an associate to successfully