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Fresh Coast Alliance

Operations Director

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What they do

A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$149,302 / year median in Michigan

+10% projected growth

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Job Description

Benefits:
Dental insurance Flexible schedule Health insurance Paid time off
Position Summary:
The Operations Director is responsible for overseeing the day-to-day operations of multiple recovery homes and organizational facilities to ensure safe, efficient, compliant, and mission-driven service delivery. This position provides leadership for property management, facility maintenance, transportation, safety, inventory, and operational systems that support recovery, reentry, and community-based services. This position ensures all facilities, housing environments, and operational processes support high-quality services, resident well-being, and organizational growth.
Key Responsibilities:
Oversee operations of all recovery homes, office locations, and program facilities. Ensure buildings are safe, clean, secure, and maintained according to organizational standards. Develop and implement preventative maintenance schedules. Coordinate repairs, renovations, and inspections. Ensure recovery homes operate in compliance with organizational policies, licensing requirements, and applicable housing standards. Monitor occupancy, room assignments, and housing utilization. Support House Managers in maintaining safe, recovery-oriented living environments. Respond to operational emergencies involving housing facilities. Assist with development and implementation of house procedures and standards. Ensure compliance with local, state, and federal regulations affecting facilities and housing operations. Provide supervision for house managers and other facility staff. Oversee purchasing, inventory management, and asset tracking Oversee organizational vehicles and transportation services. Ensure vehicles are properly maintained, insured, and compliant with applicable regulations. Collaborate with the Program Director to address facility and operational needs. Participate in team meetings, trainings and program planning Other duties as assigned
Minimum Qualifications:
Bachelor's degree in Business Administration, Nonprofit Management, Human Services, Social Work, Criminal Justice, or a related field preferred. Strong leadership and organizational skills. Excellent written, verbal, and interpersonal communication skills. Understanding of housing operations, residential program management, and property oversight, including risk management, and safety procedures. Familiarity with federal, state, and local regulations affecting nonprofit organizations, housing programs, and recovery-oriented services. Ability to develop and implement operational policies, procedures, and quality improvement initiatives. Ability to manage multiple priorities while maintaining attention to detail. Valid driver's license and insurable driving record. Lived experience with incarceration is highly preferred
Hours :
Monday - Friday 8am - 5pm. Must be available to work evenings/weekends as needed. Pay commensurate with experience