Associate Director of Operations

Associate Director of Operations Plymouth, MI Job Details Full-time 2 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Referral program Qualifications Stakeholder engagement 6 years Operations management Warehouse supervisor experience Cycle counting inventory management Materials management in logistics Logistics Data reporting Warehouse management system Warehouse logistics management Supply chain transportation management Bachelor's degree in business administration Fleet management Change management Dispatching Team development DOT (Department of Transportation) regulations Key Performance Indicators Managing budgets in a finance role Bachelor's degree Team management Performance Improvement (PI) Mentoring Data analytics Transportation planning Business Administration Logistics Productivity software Senior level Training Business Leadership Implementing cost-saving initiatives Supply Chain Management Bachelor's degree in logistics Communication skills Organizational budget management Supply chain collaboration Bachelor's degree in supply chain management Order fulfillment Staff development Stakeholder management Full Job Description Come Join Us! Virginia Tile Co is an industry-leading wholesale distributor of full spectrum residential and commercial tile products. We were founded in 1928 and have facilities located in 10 states. We celebrate a culture of collaboration, innovation, inspiration, and service. Bringing design to the surface.

Check us out:

https://virginiatile.com/ Position Summary The Associate Director of Operations - Warehouse & Delivery is responsible for overseeing all aspects of warehouse management, inventory control, and delivery logistics. This role ensures the efficient, safe, and cost-effective operation of the company's warehouse and distribution network. The Associate Director will lead teams to achieve operational excellence, maintain high customer satisfaction, and support the company's growth objectives. This position reports directly to the Director of Operations.

Key Responsibilities Warehouse Management:

Oversee daily warehouse operations, including receiving, storage, order fulfillment, inventory management, and shipping.

Delivery Operations:

Manage delivery fleet scheduling, routing, and dispatch to maximize on-time performance and minimize costs.

Team Leadership:

Supervise, train, and mentor warehouse supervisors, delivery managers, and staff; foster a culture of safety, accountability, and continuous improvement.

Process Optimization:

Identify and implement process improvements to increase efficiency, accuracy, and productivity in warehouse and delivery functions.

Inventory Control:

Ensure accurate inventory records through regular cycle counts, audits, and reconciliation; minimize shrinkage and obsolescence.

Safety & Compliance:

Enforce OSHA and DOT regulations, company safety policies, and industry best practices in all warehouse and delivery activities.

Budget & Cost Management:

Assist in developing and managing budgets for warehouse and delivery operations; monitor expenses and identify cost-saving opportunities.

KPI Monitoring:

Track and analyze key performance indicators (KPIs) such as order accuracy, inventory turnover, delivery timeliness, and customer satisfaction.

Technology & Systems:

Oversee the use of warehouse management systems (WMS), fleet tracking software, and related technologies to streamline operations.

Stakeholder Collaboration:

Work closely with procurement, sales, and customer service teams to align supply chain and delivery operations with business needs.

Reporting:

Prepare and present regular reports on operational performance, challenges, and improvement initiatives to the Director of Operations. Required Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field. 6+ years of progressive experience in warehouse, logistics, or delivery operations, with at least 3 years in a leadership role. Proven experience managing warehouse teams and delivery fleets in a fast-paced environment. Strong knowledge of warehouse management systems (WMS), inventory control, and delivery logistics. Excellent leadership, organizational, and communication skills. Demonstrated ability to implement process improvements and manage change. Working knowledge of OSHA, DOT, and other relevant safety and compliance regulations. Proficiency in Microsoft Office and logistics software. Key Competencies Operational Excellence Leadership & Team Development Problem-Solving & Decision-Making Data Analysis & Reporting Customer Service Orientation Safety & Compliance Focus Physical Requirements Ability to work in a warehouse environment, including standing, walking, and lifting up to 50 lbs as needed. Willingness to travel between warehouse and delivery locations as required.while ensuring operational excellence at every level.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Paid time off Parental leave Referral program Vision insurance Application Question(s): Do you have direct operations leadership experience across multiple warehouse locations? Have you managed warehouse managers or senior supervisors with responsibility for safety, labor, and performance results? How many years of warehouse operations leadership experience do you have?

Experience:

Warehouse operations leadership: 3 years (Required) Ability to

Commute:

Plymouth, MI 48170 (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person