Program Manager, US Strategic Accounts

Company DescriptionTradewin is a leading international trade compliance consulting firm. We provide consultation and services that help companies become compliant with import and export laws and regulations, while minimizing duty payments wherever possible. Our expert team helps clients uncover opportunities to reduce costs, accelerate supply chain cycles, minimize duties, and strengthen both visibility and security. From pre-shipment planning to post-entry audits, we specialize in solving the challenges that arise before and after cargo moves.

Our core services include HTS classification, duty drawback, reconciliation, compliance assessments, duty recovery, and C-TPAT/supply chain security implementation.

At Tradewin, we don't just ensure compliance—we empower smarter, faster, and more secure global trade.

Job DescriptionTradewin is seeking a dynamic and experienced Program Manager, Strategic Accounts to join our team. This role is pivotal in building and structuring client relationships both in the US and globally. The ideal candidate will have a strong background in program management, trade compliance fundamentals, excellent communication skills, and a proven track record of managing strategic accounts.

Key Responsibilities:

Develop and maintain strong relationships with key clients in the US and globally.

Collaborate with the Principal, US Consulting and the Director, Global Strategic Accounts to align strategies and objectives of our Strategic Accounts program.

Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.

Identify opportunities for growth within existing accounts and develop strategies to capitalize on them.

Coordinate with cross-functional teams in US and non-US practices to ensure seamless execution of client projects.

Monitor and report on the performance of strategic accounts, providing insights and recommendations for improvement.

Act as the primary point of contact for clients, addressing their needs and resolving any issues that arise.

Coordinate meetings and communications across different time zones.

Stay updated on industry trends and best practices to provide clients with innovative solutions.

QualificationsBachelor's degree in Business Administration, Management, or a related field.

US Licensed Customs BrokerMinimum of 5 years of experience in trade compliance, with a focus on strategic accounts.

Strong understanding of global business practices and cultural nuances.

Excellent communication, negotiation, and interpersonal skills.

Proven ability to manage multiple projects and meet deadlines.

Strong analytical and problem-solving skills.

Ability to work independently and as part of a team.

Proficiency in project management software and tools.

Additional InformationExpeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan:

MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus