Operations Manager EBike Rentals

Job Overview Perfect position for a college student! We are seeking a dynamic and energetic Operations Manager for our E-Bike Rentals division. In this role, you will oversee daily operations, ensure exceptional customer service. Your leadership will help create a seamless rental experience for customers while managing inventory, maintenance, rental coordination. The ideal candidate is passionate about outdoor activities, possesses strong organizational skills, and thrives in a customer-centric environment. This is an on-site, outdoor role based at the Avon, MN trailhead. Your days will be spent getting people on ebikes, teaching them how to ride safely, and helping them plan a great day on the trail. You are the face of SunCycles and the starting point of every customer's experience. Responsibilities Daily on-site operations management Customer service and rider orientation (ebike operation, safety, trail recommendations) Social media content creation and management Contributing to business growth strategy Basic E-bike maintenance and troubleshooting (training provided) Skills Outdoor enthusiast with a genuine passion for active lifestyle Self-directed and ambitious with strong initiative Excellent communicator who enjoys working with people Creative thinker comfortable wearing multiple hats Social media savvy Some mechanical experience is a plus, but aptitude and willingness to learn matter most Entrepreneurial mindset with an interest in long-term growth, not just a seasonal paycheck The right person will see this season as a proving ground. Our goal is to find someone who grows with SunCycles and becomes a long-term part of what we are building.

Pay:

$18.00 - $20.00 per hour

Benefits:

On-the-job training Opportunities for advancement

Experience:

Customer service: 1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person