Strategic Account Manager

Strategic Account Manager at HelpSystems LLC Strategic Account Manager at HelpSystems LLC in Eden Prairie, Minnesota Posted in 4 days ago.

Job Description:

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! We are seeking a driven and customer-focused Strategic Account Manager to strengthen relationships and generate revenue within our existing strategic accounts. In this role, you will be responsible for closing additional business opportunities and ensuring successful renewals for large, high-value accounts critical to the organization. Your responsibilities will include identifying and qualifying opportunities, preparing formal proposals, leading negotiations, and overcoming objections to secure sales and renewals. This position is ideal for a results-oriented professional with strong solution knowledge, exceptional communication skills, and the ability to deliver accurate sales forecasts consistently.

WHAT YOU'LL DO

Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings. Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts. Build internal alignment and action plan to address any issues that may impede renewal and/or additional sales within the Strategic Accounts. Follow up on leads and inbound requests from the Strategic Accounts. Identify and properly qualify business opportunities for additional business within the Strategic Accounts. Determine customer needs and apply a product and services offering in an effective manner. Lead negotiations, coordinate complex decision-making process, and overcome objections to closure. Assist in determining sales strategies and goals for products and services. Assist in evaluating product and service offerings in terms of customer needs. Continuously refine and improve business analysis processes to enhance efficiency and outcomes. Other duties as assigned.

QUALIFICATIONS

Bachelor's degree required Experience selling software/technology solutions preferred Excellent written and verbal communication skills Strong organization and time management skills with the ability to manage competing priorities Demonstrated ability to problem solve and negotiate with emphasis on closing the sale Strong problem-solving and analytical skills, with a keen attention to detail.

Compensation:

80,000 USD - 90,000 USD Base At Fortra, we're breaking the attack chain. Ready to join us? At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set. As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that includes: Health, dental, and vision coverage as of hire Immediate enrollment in 401(k), HSA, and FSA plans Flexible PTO policy Tuition and personal enrichment reimbursement Option to enroll in ID Theft Protection Program At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job. Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on . As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.