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Sunrise Telecom

Operations Manager

Career Insights for Operations Manager (General)

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Based on Missouri data

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$100,605 / year median in Missouri

+5% projected growth

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Job Description

Title:
Operations Manager Immediate Supervisor:
Director of Operations Manager, Owner Position:
Exempt Non-Exempt General Job Summary:
Responsible for all aspects of day-to-day operations of two or more project and/or two or more crews and/or a full locations or line of business and/or an account/ location of high value/activity business. Principal duties and
Responsibilities:
Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for all administrative functions necessary to document work including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Perform other related work as assigned using available resources to achieve established goals.
Position Requirements:
High School Diploma Have the ability to complete assignments with no supervision and self-direct daily activities Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 5-10 years previous experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook Ability to handle multiple tasks (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)