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TH
Thompson Hospitality Corporation
Supervisor - Tougaloo College
Career Insights for Operations Supervisor (General)
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Based on Mississippi data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$82,483 / year median in Mississippi
+8% projected growth
Job Description
Overview Join our team as a Supervisor at Tougaloo College ! As a supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team. Responsibilities Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality. Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction. Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs. Conduct training for new and current employees on safety, service protocols, and job-specific tasks. Ensure compliance with food safety, health, and university policies for a safe dining environment. Qualifications Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills. Strong interpersonal and communication abilities to enhance the dining experience for staff and customers. Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations. Aptitude for problem-solving, decision-making, and maintaining smooth operations. Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.