A growing organization is seeking an experienced, organized, and results-driven Field Implementation Manager to oversee the coordination and execution of customer installations. This role is responsible for ensuring installations are properly planned, resources are effectively coordinated, and work is completed efficiently while maintaining high standards of quality and customer satisfaction. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, demonstrates strong operational judgment, and can effectively manage multiple installations while collaborating with various teams. Key ResponsibilitiesInstallation Coordination & Execution Oversee the planning, scheduling, coordination, and successful execution of customer installations. Evaluate installation requirements, resource availability, and site readiness to ensure installations are properly prepared. Monitor installation schedules, progress, and completion timelines to ensure timely execution. Identify potential installation challenges and coordinate appropriate solutions to minimize delays and disruptions. Coordinate field personnel, equipment availability, and logistical requirements to support installation activities. Maintain visibility into ongoing installations and provide timely updates regarding progress, priorities, and potential concerns. Ensure installation activities are completed in accordance with established operational standards and customer expectations. Field Operations & Support Support daily field operations by ensuring installation teams have the necessary information, resources, and guidance. Coordinate scheduling and deployment of field personnel based on installation requirements and operational priorities. Assist in resolving installation-related issues and operational escalations. Facilitate communication between field personnel, internal departments, and customer-facing teams. Monitor installation outcomes to identify recurring issues and opportunities for improvement. Ensure appropriate follow-through on outstanding installation matters. Assist with coordinating travel and logistical arrangements as needed. Operational Efficiency & Continuous Improvement Evaluate existing installation procedures and recommend improvements to enhance efficiency, consistency, and service quality. Identify operational bottlenecks and implement practical solutions to improve installation performance. Promote accountability, effective communication, and timely completion of assigned responsibilities. Collaborate with cross-functional teams to ensure installation activities align with business objectives and customer needs. Support the development and maintenance of operational documentation, procedures, and best practices. Assist leadership with operational initiatives and additional responsibilities as needed. Qualifications Bachelor's degree in Business, Information Technology, Operations Management, or a related field preferred; equivalent professional experience will be considered. Minimum of 4 years of relevant experience in installation management, field operations, implementation coordination, or a related discipline. Experience coordinating multiple installations, field personnel, and operational priorities. Strong organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Ability to collaborate effectively with technical teams, field personnel, and internal stakeholders. Strong attention to detail and commitment to operational excellence. Demonstrated ability to manage competing priorities in a fast-paced environment. Ability to identify inefficiencies and recommend effective operational improvements. Proficiency with scheduling, operational management, or business software preferred.

Pay:

From $85,000.00 per year

Benefits:

401(k) 401(k) 4% Match 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): What are your salary expectations? Ability to

Commute:

Whippany, NJ 07999 (Preferred)

Work Location:

In person